The connection of the bed and foot pedal are lose. It continues to come off. We do have a new foot pedal connected to the bed.
Also, while they are out here can the place this cover to that bed and all beds like we have in one of our OR's. I am attaching pictures for examples. Best days, are on Monday to come and take a look.
triaged repair request and ordered part needed - field service team will install
🔍Technician Findings
triaged repair request and ordered part needed - field service team will install
⚠️Problem Description
The connection of the bed and foot pedal are lose. It continues to come off. We do have a new foot pedal connected to the bed.
Install connection port support
https://www.ebiotrack.com/workorder.php?wo=69961
Timeline
📞
Case Linked Nov 25, 3:35 PM
Case Number:00546807
Subject:Bed Remote Foot pedal
Status:Closed
📋
▶
4
Work Order Created Nov 25, 3:59 PM
Work Order Created → Labor Added → Status: Assigned → Technician Assigned
⏱️
Labor Added
Type:Labor
Status:Open
Qty:0.033333333333333
👷
Status: Assigned by Wendy Argueta
From:Entered, Assigned, Completed
To:Assigned, Completed, Closed
Duration in Previous:1m, 0m
👷
Technician Assigned by Wendy Argueta
Technician:Virtual Tech
⏳5.0 business days
📄
Status: Ready to Bill by Diane PattonDec 1, 12:43 PM
From:Closed
To:Ready to Bill
Duration in Previous:5d 20h
⚠️7.0 business days
📨
▶
2
Status: Invoice Pending Dec 9, 2:37 PM
Status: Invoice Pending → Invoice Created
🧾
Invoice Created
Invoice Number:SM-248593
Bottlenecks
Closed
Duration: 4.4 business days (threshold: 1.0 business days)
Exceeded by 3.4 business days
Ready to Bill
Duration: 6.8 business days (threshold: 1.0 business days)