Midmark Service Request Dispatch Authorization - WO-00135924
Closed
Zone 4
MGIV Wireless to wired conversion
This will be Zone 4 Dispatch to the EMSAR Inc, CORPUS CHRISTI, TX location. It is approx. 5 hours round trip. If a different
service location is used, Midmark approval is required before setting up service. For assistance, troubleshooting, or parts
identification, contact Medical Tech Service at 844-856-1230. Thank you!
12/12 KKelch called Hilda to schedule for 12/16 between 11 and 1 pm. She asked for 12/19 between 11 and 1 pm. Customer confirmed.
12/10 KKelch called Hilda to schedule for 12/16 between 11 and 1 pm. Left VM.
12/9/25 SReich
Your shipment
1ZE444250372571292
1 of 2 Piece Shipment
Estimated delivery date will be available when UPS receives the package.
Order No: 742510
Customer PO No: SR1503294
Customer: Midmark No Charge
Service Request NO: 1503294
Ship To Name: Hilda Moreno
Ship To Address: 4970 N Expressway Ste B
Ship To City/State: Brownsville, TX 78526-4268
Waybill (Tracking #): 1ZE444250372571292
Carrier: UPS-Parcel-Ground
The following items have shipped from Midmark Corporation on: 09-DEC-2025
LINE NO: 1.1 QTY: 1 ITEM: 002-10369-00 SERIAL #: DESCRIPTION: KIT, 626 WIRED SCALE CONTROL UPGRADE
LINE NO: 2.1 QTY: 1 ITEM: 002-10050-03 SERIAL #: DESCRIPTION: KIT, FOOT CONTROL ASS'Y, WIRED, 626
12/8/2025jsells
left a voicemail with the WO# and told them someone will call to schedule
🔧Work Performed
Met with POC Hilda. She brought me to the chair as well as brought me the parts that were sent by Midmark.
Installed the board and wired new non-wireless hand control. After I completed this step, I calibrated scale on chair, using 50lb calibrated weight.
🔍Technician Findings
Located unit listed on WO. Unit's wireless handheld wouldn't read scale weight. Also, the wireless foot control wasn't functioning properly.
⚠️Problem Description
Zone 4
MGIV Wireless to wired conversion
This will be Zone 4 Dispatch to the EMSAR Inc, CORPUS CHRISTI, TX location. It is approx. 5 hours round trip. If a different
service location is used, Midmark approval is required before setting up service. For assistance, troubleshooting, or parts
identification, contact Medical Tech Service at 844-856-1230. Thank you!
Ship Exchanged Open 742510 002-10050-03 1.00000
Ship Exchanged Open 742510 002-10369-00 1.00000