Work Order Type: Repair
https://www.ebiotrack.com/omnicor/workorder.php?wo=7039
Q-00031712
Information from ebt side:
ADC AD View 2
Asset ID: 12984776
Asset ID: 12984777
Last year when the vitals machines were inspected, we told the person they were in need of calibration (the values often seem inaccurate or questionable) and that the backlights were malfunctioning, making it difficult to read the numbers.
These units will need to be shipped to our depot for calibration. Depot.
4hr depot labor
6x- shipping @28
2/13/26 DPatton - Backlight on screen was going out and will need a replacement screen to fix issue. Sending unit out to manufacture for repairs. Was this completed? Is the subcontractor cost $75. billable on this WO?
1/21 SKLEIN - Manufacture DOES NOT take PO's. Please pay with Credit Card. Email attached to Files.
Was able to duplicate issue. Backlight on screen was going out and will need a replacement screen to fix issue. Sending unit out to manufacture for repairs.
⚠️Problem Description
Work Order Type: Repair
Q-00031712
Information from ebt side:
ADC AD View 2
Asset ID: 13353457
Asset ID: 13353458
Last year when the vitals machines were inspected, we told the person they were in need of calibration (the values often seem inaccurate or questionable) and that the backlights were malfunctioning, making it difficult to read the numbers.
These units will need to be shipped to our depot for calibration. Depot.
Case #00552775 – waiting on response - OMNI L2 Review
Status: Closed | Priority: Standard
Work Order Type: Repair
https://www.ebiotrack.com/omnicor/workorder.php?wo=7039
Q-00031712
Information from ebt side:
ADC AD View 2
Asset ID: 12984776
Asset ID: 12984777
Last year when the vitals machines were inspected, we told the person they were in need of calibration (the valu
💬Case Comment
Internal Jan 28, 2026 1:17pm
Scott B built the sites and WOs generated
Timeline
📞
Case Linked Dec 18, 10:18 AM
Case Number:00552775
Subject:waiting on response - OMNI L2 Review
Status:Closed
🚨14.0 business days
📋
Work Order Created Jan 8, 2:32 PM
Work Order:WO-01334713
Type:Depot
Priority:PSM
⚠️5.0 business days
🔄
Status: Reschedule by Ryan SchwochowJan 14, 1:35 PM
From:Assigned
To:Reschedule
Duration in Previous:5d 23h
⚠️5.0 business days
💵
Expenses Added Jan 21, 3:16 PM
Type:Expenses
Status:Open
Qty:1
🚨15.0 business days
🔩
2x Parts Added Feb 10, 9:51 AM
Type:Parts, Labor
Status:Open
Qty:1
🔩
▶
4
Parts Added Feb 10, 10:06 AM
Parts Added → Status: Tech On Site → Parts Requested → Status: Awaiting Parts
🔧
Status: Tech On Site by Samuel Klein
From:Reschedule, Tech On Site
To:Tech On Site, Completed
Duration in Previous:26d 20h, 0m
📦
Parts Requested
Order:00090022
Status:Closed
📦
Status: Awaiting Parts by Samuel Klein
From:Completed
To:Awaiting Parts
Duration in Previous:1m
💵
▶
2
Expenses Added Feb 10, 11:23 AM
Expenses Added → Status: Reschedule
🔄
Status: Reschedule by Melissa Barrett
From:Awaiting Parts
To:Reschedule
Duration in Previous:1h 14m
✔️
Status: Completed by Samuel KleinFeb 11, 8:22 AM
From:Reschedule, Completed
To:Completed, Closed
Duration in Previous:20h 59m, 0m
⏳3.0 business days
💵
Status: Billing Review by Diane PattonFeb 13, 4:00 PM
From:Closed
To:Billing Review
Duration in Previous:2d 7h
🚨48.0 business days
📄
▶
3
Status: Ready to Bill Apr 22, 4:40 PM
Status: Ready to Bill → Status: Invoice Pending → Status: Invoiced
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill
To:Invoice Pending
Duration in Previous:2m
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🚨62.9 business days
🧾
Invoice Created Jul 22, 11:21 AM
Invoice Number:SM-259878
Bottlenecks
Assigned
Duration: 4.6 business days (threshold: 4.0 business hours)
Exceeded by 4.1 business days
Reschedule
Duration: 18.7 business days (threshold: 2.0 business days)
Exceeded by 16.7 business days
Closed
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Billing Review
Duration: 47.4 business days (threshold: 2.0 business days)