Detailed work order timeline, KPIs, and analysis
GRAHAM FIELD MEDICAL • Repair • P7
📍 Wheeling Hospital, C/of WVU Medicine Continuous Care Center — 236 Hullihen Place, Wheeling WV, 26003
Jan 13, 2026 → Mar 4, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 13 → Jan 13 | Created | ▶ Running | 0 | 0 / 7 |
| Jan 13 → Jan 13 | Ready for Scheduling | ▶ Running | 0 | 0 / 7 |
| Jan 13 → Jan 13 | Entered | ▶ Running | 0 | 0 / 7 |
| Jan 13 → Jan 13 | Ready for Scheduling | ▶ Running | 0 | 0 / 7 |
| Jan 13 → Jan 14 | Assigned | ▶ Running | 1 | 1 / 7 |
| Jan 14 → Jan 21 | Scheduled | ▶ Running | 4 | 5 / 7 |
| Jan 21 → Jan 21 | Incomplete | ▶ Running | 0 | 5 / 7 |
| Jan 21 → Jan 23 | Completed | ▶ Running | 2 | 7 / 7 |
| Jan 23 → Jan 30 | Reschedule | ▶ Running | 5 | 12 / 7 |
| Jan 30 → Feb 9 | Scheduled | ▶ Running | 6 | 18 / 7 |
| Feb 9 → Feb 17 | Reschedule | ▶ Running | 5 | 23 / 7 |
| Feb 17 → Feb 20 | Scheduled | ▶ Running | 3 | 26 / 7 |
| Feb 20 → Feb 24 | Reschedule | ▶ Running | 2 | 28 / 7 |
| Feb 24 → Mar 3 | Scheduled | ▶ Running | 5 | 33 / 7 |
| Mar 3 → Mar 3 | Tech On Site | ▶ Running | 0 | 33 / 7 |
| Mar 3 → Mar 3 | Completed | ▶ Running | 0 | 33 / 7 |
| Mar 3 → Mar 4 | Closed | ▶ Running | 1 | 34 / 7 |
| Mar 4 → Mar 4 | Reschedule | ▶ Running | 0 | 34 / 7 |
3/5/26 RBerry- Updated serviced date to match work details.
2/24/2026 CRamen Jesse returned call to schedule for Friday 2/27/2026 with tech arrival between 10-11am
2/24/2026 CRamen left a vm for a returned call to schedule for Friday 2/27/2026 with tech arrival between 10-11am Jesse Wilson je CRamen sse.wilson2@wvumedicine.org
Phone: 304-243-3057
2/24/2026 CRamen left a vm for a returned call to schedule for Friday 2/27/2026 with tech arrival between 10-11am. Logged email. Placeholders set for Brandon and Jordan
2/23/2026 CRamen in scheduling meeting LYoder said to schedule Brandon with Jordan on next available date.
2/20/2026 CRamen DC response:Thanks Brandon. Lawrence will have to figure out next steps. May need to just get a second tech out there with you. I placed into Reschedule and will see what LY says Monday
email from Brandon to Myself/LY/DC Hey guys, This GF wo will need rescheduled again.
Tried calling Lawrence and Dave before leaving location but you guys must be in meetings This is ending up being a 2 person job. Started repair, got stuck and called GF for guidance At the point where bed is all the way down and old part is off. However to put new part back on the bed needs to be up in the air high enough to let legs Down so I can line up the holes and put part on Even with saw horses I will not be able to lift bed high enough on my own. GF suggested finding a Pt lift. I don’t You guys or the customer would Like that In case I broke lift, bed or myself trying to maneuver bed like that.
Went to speak with contact here at building but she is gone for the day. I will email the contact here to let them know what is going on. Thank you Brandon
2/19/26 RBerry- Updated due date based on parts.
2/17/2026 CRamen spoke with Brand and scheduled for Friday 2/20/2026 with tech arrival between 12-1pm. Call logged on WO-01337483. Jerry from GFM called and parts were found at the location and are with the unit. Logged email :”Good morning,
I was able to track the part down and I have the box in my office. I am not sure why a manager was not notified they were in the building for repairs, so when this is rescheduled can you please have them stop in Administration at CCC, and we can provide them with the parts”.
Thank you,
/ Wendy Longwell
CCC Activity Coordinator
2/16/2026 CRamen spoke with Jerry at GFM and he said parts shipped on 2/3 and delivered on 2/5. I told him Brandon was there on 2/9 and was turned away as there were no parts onsite or no-one could find any. Jerry is looking into this. WO-01337483/7589
2/9/2026 CRamen per BGreen to myself & LYoder: Morning
Wo 01337483 will need rescheduled
Can’t find parts that were delivered here per GF. Asked some staff member's i could find and they had no clue what was going on.
Called contact and left a message waited a while and haven’t heard back.
Emailed contact to let them know this will need rescheduled
BGreen per Lyopder is to call GFM to see whats going on with parts.
2/5/26 SReich - Per Jennifer Johnson, no new WO needed. Added info from 2nd request to the problem description and she attached the form to the WO, changed due date.
1/30/2026 CRamen spoke with Brad and he requested Monday 2/9/2026 with tech arrival between 9-11am.
1/22 KWeiss, Per special instructions, Tech will need to document s/n's and will need to supply GF information and parts required to fix units. Nothing for l2 to quote or order.
1/14/2026 CRamen spoke with Jessie and scheduled for Wednesday 1/21/2026 with tech arrival between 9-11am. Call logged on WO-01337483. Units are located in Room 321
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03073983 | Labor | Open | 0.5 | $55.00 | Jan 21, 6:07 PM |
| WL-03098224 | Labor | Open | 2 | $130.00 | Feb 9, 5:55 PM |
| WL-03098225 | Labor | Open | 0.75 | $82.50 | Feb 9, 5:55 PM |
| WL-03098226 | Travel | Open | 90 | $0.00 | Feb 9, 5:55 PM |
| WL-03115702 | Labor | Open | 2 | $130.00 | Feb 22, 8:29 PM |
| WL-03115703 | Labor | Open | 2.5 | $275.00 | Feb 22, 8:29 PM |
| WL-03115704 | Labor | Open | 1.5 | $97.50 | Feb 22, 8:29 PM |
| WL-03115705 | Travel | Open | 50 | $0.00 | Feb 22, 8:29 PM |
| WL-03115706 | Travel | Open | 80 | $0.00 | Feb 22, 8:29 PM |
| WL-03128544 | Labor | Open | 2 | $130.00 | Mar 3, 5:29 PM |
| WL-03128545 | Labor | Open | 2.75 | $302.50 | Mar 3, 5:29 PM |
| WL-03128546 | Travel | Open | 80 | $0.00 | Mar 3, 5:29 PM |
| WL-03129439 | Labor | Open | 3 | $195.00 | Mar 4, 10:44 AM |
| WL-03129440 | Labor | Open | 3.25 | $357.50 | Mar 4, 10:44 AM |
| WL-03129441 | Travel | Open | 174 | $0.00 | Mar 4, 10:44 AM |