2/10 MOwens Sent email to Jason asking if this Friday 2/13 after 3pm will work for the repair visit.
2/9 MOwens Called and spoke to Jason Slagle. He said any day is good to schedule the visit. I will send him an email to confirm the visit schedule.
🔧Work Performed
Gas spring/strut replaced
Yoke replaced.
Control board replaced
Had to replace battery terminal to obtain correct connectors
Reassembled unit
Cycle tested unit
Cycle test unit into fastener
🔍Technician Findings
Unit located
Gas spring worn
Control board failure
⚠️Problem Description
Q-00032262
Stryker 6506 cot
S/N 140239478
2 hrs. labor, if needed,
1 Gas spring, 6500-031-077
1 Yoke, 6060-032-038
1 control board, 6500-102-014
1 battery terminal, due to new style connectors. No adaptor I'm aware of, 6500-102-216 https://www.ebiotrack.com/workorder.php?wo=71354
📄Description
Stryker 6506 Power-PRO XT Power Cot
📧
Email:LIFESTAR AMBULANCE SERVICE - SERVICE Stryker Cot Repair
Completed Feb 10, 2026
From: mowens@emsar.com
To: jasonslagle@telpage.net
Jason
I can get Todd there to complete the repair on stretcher 140239478 this Friday 2/13 after 3pm. Would this work for you?
ThanksMelissa OwensAccount Service CoordinatorEast Districtmowens@emsar.comwww.emsar.com803-791-1259
📋
Outbound to +14346341144
Completed Feb 9, 2026
Called and spoke to Jason Slagle. He said any day is good to schedule the visit. I will send him an email to confirm the visit schedule.
📅
WO-01349403 - Repair - 6506 Power-PRO XT - Emporia - LIFESTAR AMBULANCE SERVICE - SERVICE
Feb 13, 2026 4:00pm – 5:30pm
Work Order: WO-01349403
Account: LIFESTAR AMBULANCE SERVICE, INC. - VA
Customer Case Number:
Location: LIFESTAR AMBULANCE SERVICE - SERVICE
Address: 300 North Main St., Emporia, VA 23847
Manufacturer: Stryker Medical EMS
Model #: 6506 Power-PRO XT
Serial #: 140239478
Contact Name: Jason Slagle
Cont
Timeline
📞
Case Linked Jan 29, 1:53 PM
Case Number:00563480
Subject:EMS L2 Review
Status:Closed
⏳4.0 business days
📋
▶
2
Work Order Created Feb 3, 2:36 PM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Jessica Sells
From:Entered
To:L2 Screening
Duration in Previous:1m
📦
▶
2
Parts Requested Feb 3, 11:25 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Keith Weiss
From:L2 Screening
To:Awaiting Parts
Duration in Previous:8h 47m
📅
Status: Ready for Scheduling by Brittany DavisFeb 4, 11:13 AM
From:Awaiting Parts
To:Ready for Scheduling
Duration in Previous:11h 48m
👷
▶
2
Technician Assigned Feb 4, 2:47 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:3h 33m
🔩
5x Parts Added Feb 5, 8:27 AM
Type:Parts, Expenses
Status:Open
Qty:1
⏳4.0 business days
🗓️
▶
2
Status: Scheduled Feb 10, 12:02 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2026-02-13T21:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Todd FogielFeb 13, 3:10 PM
From:Scheduled
To:Tech On Site
Duration in Previous:3d 3h
⏱️
▶
2
9x Labor Added Feb 13, 10:18 PM
9x Labor Added → Status: Completed
✔️
Status: Completed by Todd Fogiel
From:Tech On Site
To:Completed
Duration in Previous:7h 12m
🏁
Status: Closed by Todd FogielFeb 13, 10:23 PM
From:Completed
To:Closed
Duration in Previous:1m
⏳1.2 business days
📄
▶
2
Status: Ready to Bill Feb 17, 6:18 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🚨98.7 business days
🧾
Invoice Created Jul 8, 4:59 PM
Invoice Number:SM-254209
Bottlenecks
L2 Screening
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 0.8 business hours
Assigned
Duration: 4.5 business days (threshold: 4.0 business hours)
Exceeded by 4.0 business days
Scheduled
Duration: 3.9 business days (threshold: 2.0 business days)