2/5 SKLEIN - Ordering new charging cable. Will complete PM when cable comes in.
Visual Inspection - Passed
Unit Cleaned
Verification Cartridge Test - Passed.
Battery is still good
PM Complete
🔍Technician Findings
Was not able to duplicate issue. Unit was able to pass the control test at our Depot. Unit is working correctly. Unit will need a new charging cable to complete hotswap.
⚠️Problem Description
Work Order #142522
Work Order Description:
BD Veritor Plus analyzer is giving an error message when test strip is inserted
SN: 2405074J20270
Asset ID: 13334940 https://www.ebiotrack.com/workorder.php?wo=71401
📄Description
BD Veritor Plus Analyzer
Oak Street Health’s Consigned Inventory
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 19, 2026
To: janie.jefferson@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01349767Location: Oak Street Health - Burton, MIAddress: 3525 Saginaw Rd Burton, MI 48529Device: Problem Description: Work Order #142522
Work Order Description:
BD V
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 12, 2026
To: janie.jefferson@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01349767Location: Oak Street Health - Burton, MIAddress: 3525 Saginaw Rd Burton, MI 48529Device: Problem Description: Work Order #142522
Work Order Description:
BD V
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Feb 5, 2026
To: janie.jefferson@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01349767Location: Oak Street Health - Burton, MIAddress: 3525 Saginaw Rd Burton, MI 48529Device: Problem Description: Work Order #142522
Work Order Description:
BD V
Timeline
📞
Case Linked Jan 29, 8:13 AM
Case Number:00563239
Subject:Oak Street Health - 48 Hour - 142522: New Work Order Assigned
Status:Closed
⚠️6.0 business days
📋
▶
2
Work Order Created Feb 5, 8:25 AM
Work Order Created → Status: Assigned
👷
Status: Assigned by Samuel Klein
From:Tech On Site
To:Assigned
Duration in Previous:0m
🔧
Status: Tech On Site by Samuel KleinFeb 5, 8:55 AM
From:Assigned
To:Tech On Site
Duration in Previous:29m
📦
▶
2
Parts Requested Feb 5, 9:04 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Samuel Klein
From:Tech On Site
To:Awaiting Parts
Duration in Previous:9m
🚨13.0 business days
🔩
▶
2
2x Parts Added Feb 24, 2:08 PM
2x Parts Added → Status: On Hold
⏸️
Status: On Hold by Keith Fricke
From:Awaiting Parts
To:On Hold
Duration in Previous:19d 5h
⏳4.0 business days
⏱️
2x Labor Added Feb 27, 1:30 PM
Type:Labor
Status:Open
Qty:1
🔧
▶
3
Status: Tech On Site Feb 27, 1:45 PM
Status: Tech On Site → Status: Completed → Status: Closed
✔️
Status: Completed by Samuel Klein
From:Tech On Site
To:Completed
Duration in Previous:1m
🏁
Status: Closed by Samuel Klein
From:Completed
To:Closed
Duration in Previous:2m
📄
Status: Ready to Bill by Diane PattonFeb 28, 11:40 AM
From:Closed
To:Ready to Bill
Duration in Previous:21h 51m
📨
Status: Invoice Pending by Diane PattonFeb 28, 1:13 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:1h 32m
🧾
▶
2
Invoice Created Feb 28, 1:18 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:5m
Bottlenecks
Awaiting Parts
Duration: 13.0 business days (threshold: 3.0 business days)