Allowed battery to charge for 12 hrs
Updated firmware RV700-v1.80.00-A0009.waupdate
Verified Wifi communication
Registered Device to RetinaVue Network for Oak Street Health Depot
Sync'd device with RetinaVue Network Server to upload logs
Cleaned externals and relabeled device
Cleaned Eternal Lens
De-Registered Device to RetinaVue Network for Oak Street Health Depot
Resetting to factory defaults
Able to perform practice Scans was able to get 1x practice scans with good image quality.
Technique and Setup guide printouts included
Ensure Hotswap contains: Battery, Charger, Face Cup, Wrist Strap, Lens Cloth and Carry Case
🔍Technician Findings
Received device from OSH/CVS Stock - needs cleaned - needs battery charged -needs firmware updated -
⚠️Problem Description
add new RV700B - RetinaVue 700 Imagers to inventory https://www.ebiotrack.com/workorder.php?wo=71441
📄Description
RetinaVue700 Imager Set, US Plug with Premium Hard Storage Case: 100-240V, 50-60 Hz AC, 3200 mAh Lithium-Ion 7.2 V Battery, IEC Plug Type-B
Timeline
📞
Case Linked Feb 5, 10:31 AM
Case Number:00565649
Subject:add new RV700B - RetinaVue 700 Imagers
Status:Closed
📋
Work Order Created Feb 5, 10:46 AM
Work Order:WO-01349833
Type:Depot
Priority:PSM
⏳2.0 business days
🔩
▶
2
5x Parts Added Feb 6, 3:35 PM
5x Parts Added → Status: Closed
🏁
Status: Closed by Ryan Schwochow
From:Assigned
To:Closed
Duration in Previous:1d 4h
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonFeb 10, 1:29 PM
From:Closed
To:Ready to Bill
Duration in Previous:3d 21h
🚨13.0 business days
📨
Status: Invoice Pending by Diane PattonFeb 28, 1:13 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:17d 23h
🧾
▶
2
Invoice Created Feb 28, 1:18 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:5m
Bottlenecks
Assigned
Duration: 2.0 business days (threshold: 4.0 business hours)
Exceeded by 1.5 business days
Closed
Duration: 2.4 business days (threshold: 1.0 business days)
Exceeded by 1.4 business days
Ready to Bill
Duration: 12.7 business days (threshold: 1.0 business days)