Oak Street Health - 48 Hour - 135526: New Work Order Assigned
Closed
Work Order #135526
Work Order Description:
EKG machine is indicating that leads are off even when it is on please assist in repairing/troubleshooting the EKG Machine. Please sse attached image for further details.
recieved on swapout - WO-01337003 - add to shelf once repaired
🔧Work Performed
Replaced Battery
Cleaned device externals
Cleared stored ePHI
Visual Inspection; Passed
AM12 Condition; Good (S/N:_____123130000599_______)
Battery Date Code = ___2025____
Battery Test - No Load - (> 12.5VDC) = ___12.88____VDC
Battery Test - 10Ω25W - (>11.7VDC) after 10 sec = ___12.54____VDC
Current Test - Power OFF - (< 250uA) = ____13___uA
Current Test - Power ON - (< 1.1A) = ___0.43____A
Current Test - Charging voltage (13.0 - 14.7 VDC) = ___12.75____VDC
Touchscreen Calibrated
Date/Time; Updated
Auto Test; Passed
Writer Test; Passed
Printhead in good condition, cleaned, Que verified
Performance Tested EKG Leads @ 30, 60, 80, 120 BPM; Passed
Lead-off Warning; Verified
Noise Test; Passed
Electrical Safety Test; Passed
Enclosure Leakage Current measured >300µA; Passed
Patient Leakage Current measured >10µA; Passed
PM Completed
🔍Technician Findings
Was able to duplicate issue with lead wires and was getting bad feedback and interference with the readings. Unit will need new lead wires, clips, battery, and paper to complete hotswap.
⚠️Problem Description
Work Order #135526
EKG machine is indicating that leads are off even when it is on please assist in repairing/troubleshooting the EKG Machine.
Burdick - ELI 280
Asset ID#: 12991243
S/N: 123110000937 https://www.ebiotrack.com/workorder.php?wo=71528
📄Description
ECG, BURDICK 280 INTERP 200 ECG STORAGE AM12/USB/LAN
Oak Street Health’s Consigned Inventory
Timeline
📞
Case Linked Jan 5, 10:41 AM
Case Number:00555944
Subject:Oak Street Health - 48 Hour - 135526: New Work Order Assigned
Status:Closed
🚨25.0 business days
📋
Work Order Created Feb 9, 1:22 PM
Work Order:WO-01350580
Type:Virtual Tech - Depot
Priority:PC
🔧
Status: Tech On Site by Ryan SchwochowFeb 10, 9:04 AM
From:Entered
To:Tech On Site
Duration in Previous:19h 41m
⚠️7.0 business days
👷
▶
2
Technician Assigned Feb 19, 12:42 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Samuel Klein
From:Tech On Site, Assigned
To:Assigned, Tech On Site
Duration in Previous:9d 3h, 0m
🔩
5x Parts Added Feb 19, 2:29 PM
Type:Parts, Labor
Status:Open
Qty:1
✔️
Status: Completed by Samuel KleinFeb 19, 3:13 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2h 29m, 0m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonFeb 20, 3:23 PM
From:Closed
To:Ready to Bill
Duration in Previous:1d 0h
⚠️6.0 business days
📨
Status: Invoice Pending by Diane PattonFeb 28, 1:13 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:7d 21h
🧾
▶
2
Invoice Created Feb 28, 1:18 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:5m
Bottlenecks
Entered
Duration: 1.7 business days (threshold: 4.0 business hours)
Exceeded by 1.2 business days
Tech On Site
Duration: 7.0 business days (threshold: 1.0 business days)
Exceeded by 6.0 business days
Closed
Duration: 1.5 business days (threshold: 1.0 business days)
Exceeded by 3.8 business hours
Ready to Bill
Duration: 5.5 business days (threshold: 1.0 business days)