created from swapout - WO-01338068 - add to shelf once repaired
🔧Work Performed
Cleaned device externals
Cleared stored ePHI
Visual Inspection; Passed
AM12 Condition; Good (S/N:_____122050000558_______)
Battery Date Code = ___2025____
Battery Test - No Load - (> 12.5VDC) = ___12.84____VDC
Battery Test - 10Ω25W - (>11.7VDC) after 10 sec = ___12.51____VDC
Current Test - Power OFF - (< 250uA) = ____43.67___uA
Current Test - Power ON - (< 1.1A) = ___0.18____A
Current Test - Charging voltage (13.0 - 14.7 VDC) = ___13.45____VDC
Touchscreen Calibrated
Date/Time; Updated
Auto Test; Passed
Writer Test; Passed
Printhead in good condition, cleaned, Que verified
Performance Tested EKG Leads @ 30, 60, 80, 120 BPM; Passed
Lead-off Warning; Verified
Noise Test; Passed
Electrical Safety Test; Passed
Enclosure Leakage Current measured >300µA; Passed
Patient Leakage Current measured >10µA; Passed
PM Completed
🔍Technician Findings
Was able to duplicate issue. Clips on lead wires are bad and causing feedback and unable to get clear readings. Unit will need new clips for lead wires. All other accessories are working correctly and are all present with this Hotswap return.
⚠️Problem Description
Keeps saying leads off
Burdick - ELI 280
Asset ID: 13367845
S/N: 122040001540
https://www.ebiotrack.com/workorder.php?wo=71529
📄Description
ECG, BURDICK 280 INTERP 200 ECG STORAGE AM12/USB/LAN
Oak Street Health’s Consigned Inventory
Timeline
📞
Case Linked Dec 23, 10:39 AM
Case Number:00553785
Subject:Virtual Tech L2 Review
Status:Closed
🚨32.0 business days
📋
Work Order Created Feb 9, 1:45 PM
Work Order:WO-01350591
Type:Virtual Tech - Depot
Priority:PC
🔧
Status: Tech On Site by Ryan SchwochowFeb 10, 9:04 AM
From:Entered
To:Tech On Site
Duration in Previous:19h 18m
⚠️7.0 business days
👷
▶
2
Status: Assigned Feb 19, 3:42 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Samuel Klein
Technician:Samuel A Klein
🔩
3x Parts Added Feb 19, 4:34 PM
Type:Parts, Labor
Status:Open
Qty:1
✔️
▶
2
Status: Completed Feb 20, 10:07 AM
Status: Completed → Status: Closed
🏁
Status: Closed by Samuel Klein
From:Completed
To:Closed
Duration in Previous:1m
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonFeb 24, 1:09 PM
From:Closed
To:Ready to Bill
Duration in Previous:4d 3h
⏳4.0 business days
📨
Status: Invoice Pending by Diane PattonFeb 28, 1:13 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:4d 0h
🧾
▶
2
Invoice Created Feb 28, 1:18 PM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:5m
Bottlenecks
Entered
Duration: 1.7 business days (threshold: 4.0 business hours)
Exceeded by 1.2 business days
Tech On Site
Duration: 7.0 business days (threshold: 1.0 business days)
Exceeded by 6.0 business days
Tech On Site
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.3 business hours
Closed
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Ready to Bill
Duration: 3.7 business days (threshold: 1.0 business days)