Q-00032500
Now that our account issues have been resolved, we're having trouble with the stretchers that just had the PM performed. I've looked at the tags on both stretchers, and the numbers on each are the same. Both have hand-written tags on them with the same numbers. I'm not sure where else to look for the serial number.
PowerFlexx+
16N354606
917780
Again, I looked where Ferno said to check for the SN, and all I saw was a sticker with that information on them.
To describe the problems:
Stretcher 1: Intermittently will not power on, or the control panel will not elevate or drop the stretcher.
Possible parts needed
1 control cable, 2182890
1 green touchpad, 2182719
1 blue touchpad, 2182694
Tech has touchpads in stock
Tech will only use parts needed.
Stretcher 2: Can't get it to power on at all, but when you push the check battery button, it lights up green.
Possible part needed
1 set batteries, 0822012
Tech has batteries in stock and will only use if needed.
2/19/2025 CRamen spoke with Greg and scheduled for Monday 2/23/2026 with tech arrival between 8-10am. Call logged on WO-01351478
2/13/2026 CRamen assigned to SRoberts and picked parts for WO-01351477 also assigned and waiting for tracking eta to schedule.
🔧Work Performed
inspected switches; fuse and batteries;
Found a bad connection on the fuse to 2nd battery and movement on velcro that supports the battery from sliding; repaired wire connection and secured battery in place to prevent any movement while cot is being transported.
🔍Technician Findings
no power; cot will not operate
⚠️Problem Description
Q-00032500
Now that our account issues have been resolved, we're having trouble with the stretchers that just had the PM performed. I've looked at the tags on both stretchers, and the numbers on each are the same. Both have hand-written tags on them with the same numbers. I'm not sure where else to look for the serial number.
PowerFlexx+
16N354606
917780
Again, I looked where Ferno said to check for the SN, and all I saw was a sticker with that information on them.
To describe the problems:
Stretcher 1: Intermittently will not power on, or the control panel will not elevate or drop the stretcher.
Possible parts needed
1 control cable, 2182890
1 green touchpad, 2182719
1 blue touchpad, 2182694
Tech has touchpads in stock
Tech will only use parts needed. https://www.ebiotrack.com/workorder.php?wo=71650