FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
4/15/2026 Rharris Sent email to , Eduardo Contreras excontr2@baptisthealthsystem.com confirming patrick on site 4/20-4/21 for remediation of 5 devices scheduled Patrick for same....
4/14/2026 Rharris: Called Christina at 830-221-6789 went to VM Sending a F/u email to ckfowler@baptisthealthsystem.com offering Patrick for 4/20-4/21... 03/30/2026: ARoosa - Recvd. call from 830-221-6789, Christina, She confirmed devices and has authorization for our tech to come on site. She will be leaving for another assignment and asked us to contact ED Contreras emailed for his contact info because she only cc'd him in email. excontr2@baptisthealthsystem.com...03/25/2026: ARoosa - Sent email to Christina Fowler summerizing our phone conversation and looping in Fady Messak so he can assist with any questions...03/25/2026: ARoosa - Recvd. call from Christina Fowler again from 830-221-6789, she was reaching back out to inform me that she just found out she has to forward our email to a person that is above her to get approval for us to be an approved authorized vendor for their hospital. She said she will reach back out once she has approval for us...03/25/2026: ARoosa - Recvd. call from Christina Fowler She has verified all serial #'s and confirms they are at her site. Please contact by email preferably if you need to contact by phone please call multiple times so she is aware that it is not a spam call. Please reach out to schedule...03/25/2026: ARoosa - Sent fu email to Christina Fowler about devices in question. ckfowler@baptisthealthsystem.com...03/23/2026: ARoosa -Recvd. call from 830-221-6789 Christina Fowler returning my VM, she is going to check devices serial #'s and will reply all to email either today or tomorrow... 03/23/2026: ARoosa - Called 830-221-6789, Christina Fowler, VM/LM, Sent email to ckfowler@baptisthealthsystem.com.
🔧Work Performed
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors
and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer use.
🔍Technician Findings
Inspected Heated doors. Screws were properly tightened.
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
📅
WO-01351815 - FCO - DD: 4/27/2026 - - Giraffe OmniBed Carestation - SAN ANTONIO - NORTH CENTRAL BAPTIST HOSPITAL
Apr 20, 2026 12:00pm – 5:00pm
Work Order: WO-01351815
Account: GE Healthcare FMI
Customer Case Number: 1-557235289606
Location: NORTH CENTRAL BAPTIST HOSPITAL
Address: 520 MADISON OAK DR, SAN ANTONIO, TX 78258
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TAB23150020SA
Contact Name: Eduardo Contreras
JPG
TAB23150020SA SERIAL
Apr 20, 2026
PDF
TAB23150020SA COMPLETION REPORT
Apr 20, 2026
JPG
TAB23150020 SCREWS
Apr 20, 2026
Timeline
📞
Case Linked Feb 16, 10:11 AM
Case Number:00568617
Subject:URGENT GE WO Request
Status:Closed
📋
Work Order Created Feb 16, 10:51 AM
Work Order:WO-01351815
Type:FCO
Priority:PC
🚨24.0 business days
✅
Status: Ready for Release by Mandy NewmanMar 20, 9:20 AM
From:Entered
To:Ready for Release
Duration in Previous:31d 21h
⚠️7.0 business days
📅
Status: Ready for Scheduling by Angela RoosaMar 30, 12:11 PM