2/12 KKelch scheduled per logged email from Esme. Email logged on WO-01318291
2/11/26 RBerry- Updated due date based on parts.
🔧Work Performed
Consulted with the customer and identified three units requiring transfer lock kit replacements: Unit 19, Unit 27, and Unit 29. Notified dispatch to open a supplemental work order before proceeding with the hardware replacements across all specified units. Upon completion, performed functional checks on each unit; all passed without issue and were returned to service. Noted cosmetic damage to the covers of Unit 19, though the damage is superficial and does not impact operational safety or performance.
🔍Technician Findings
Unit needs a transfer lock kit replacement
⚠️Problem Description
Q-00031251
qty 2
639007000021
trans lock pin kit
Customer would like to have these installed.
SN TBD while onsite
https://www.ebiotrack.com/workorder.php?wo=71886
📄Description
Stryker 6390 Power-LOAD Fastener System
Timeline
📞
Case Linked Nov 21, 12:28 PM
Case Number:00545926
Subject:L2 review
Status:Closed
🚨61.0 business days
📋
▶
2
Work Order Created Feb 23, 2:45 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Kimberly Hardison
From:Entered
To:Scheduled
Duration in Previous:0m
⏱️
▶
3
3x Labor Added Feb 23, 2:54 PM
3x Labor Added → Status: Completed → Parts Added
✔️
Status: Completed by Anthony Wirth
From:Scheduled
To:Completed
Duration in Previous:10m
🔩
Parts Added
Type:Parts
Status:Open
Qty:1
🏁
Status: Closed by Anthony WirthFeb 23, 3:02 PM
From:Completed
To:Closed
Duration in Previous:5m
⏳4.0 business days
💵
▶
3
Expenses Added Feb 26, 11:09 AM
Expenses Added → Status: Ready to Bill → Status: Invoiced
📄
Status: Ready to Bill by Diane Patton
From:Closed, Ready to Bill
To:Ready to Bill, Invoice Pending
Duration in Previous:2d 20h, 0m
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🚨23.0 business days
🧾
Invoice Created Mar 30, 3:34 PM
Invoice Number:SM-254960
Bottlenecks
Closed
Duration: 3.5 business days (threshold: 1.0 business days)