Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01374429 ↗ ServiceMax

GULDMANN INC • Admin • PC

📍 Marion VA — 2401 West Main St, Marion IL, 62959

May 14, 2026 → Present

🟢 On Track
PC Per client agreement
Target: Nov 19, 2025
⚠ 176d overdue
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: May 14, 2026 Due: Nov 19, 2025 (177 days overdue)
📅
2.0 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Originating Case

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🎫
Case #00535390
Marion VA Primary Care - ID 103796
Quoted
SOW: Completion of Installation in progress: Install traverse rail, hanger, and lift NOTE: Techs will assist with materials delivery / unloading truck
Priority
Standard
Origin
Email
Reason
New Case
Contact
Will Ward
Owner
Installations Cases
Created
Oct 14, 2025
Work Orders from this Case (2)
WO-01313054 Invoiced
Installation • Christopher Ables
Created: Nov 4, 2025 • Closed: Nov 20, 2025
WO-01374429 (current) Assigned
Admin • Nicole Floyd
Created: May 14, 2026
On Track
Assigned • 0 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

051426 NFloyd - Awaiting final confirmation of costs from Allison/Payroll team. See details in chatter feed.

⚠️ Problem Description
Retroactive prevailing wage compliance review, payroll correction processing, certified payroll reconstruction, and associated administrative efforts for Marion VA Primary Care project (ID 103796) following post-project certified payroll request.

Timeline

📞
Case Linked Oct 14, 1:17 PM
Case Number: 00535390
Subject: Marion VA Primary Care - ID 103796
Status: Quoted
🚨 152.9 business days
📋
2 Work Order Created May 14, 7:30 AM
Work Order Created → Status: Assigned
👷
Status: Assigned by Nicole Floyd
From: Entered
To: Assigned
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

📞
Case 00535390
Quoted

ℹ️ Work Order Details

Status
Assigned
Priority
PC
Type
Admin
Branch
ERLA - PROD
Technician
Nicole Floyd
Scheduled
N/A
Created
May 14, 7:30 AM
Invoice #
N/A

Details