Primary Delay45.3 days stuck in "Ready for Scheduling"
⏱️
Total Delay44.3 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
45.3d / 1.0d SLA
Assigned
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
Ready to Bill
0.2d / 1.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
9/29/26 Rberry- Chattered: @David Carvalho Who should this WO be assigned to?
9/24/26 AJinerson - Checking w/ RBerry on how we may need to proceed here.
8/24/26 Rberry- Chattered: @[Scott Yelverton] Should this WO be assigned to you? @[Christopher Ables] @[David Carvalho]
This WO is a Change Order in TOTAL
We are reinstalling the drops in Room 1 and Room 8
These were removed at Goldman request
Two techs are on this: Saul and Scott
🔧Work Performed
Change Order - Drop Reinstallation & Additional site delays
Dedicated return mobilization to reinstall structural drops in Rooms 1 & 8 that were previously removed at Guldmann/VA direction. Work includes additional on-site labor and delays from site driven conditions outside EMSAR;s control.
Aug 16, 2026 12:16am
I’m trying to add receipts to this WO from my phone but it keeps giving me an error message @David Carvalho
Aug 24, 2026 10:43am
@Allison Ramos Sorry in advance. This project is prevailing wage and techs did not use proper labor entry for prevailing wage. This will need to be adjusted. How would you like me to proceed? @Nicole Floyd @Christopher Ables
Oct 9, 2026 6:44pm
@David Carvalho Please help to confirm that the labor hours reported on this WO accurately reflect prevailing the necessary wage designation.
Case #00550961 – Ann Arbor VA 1E - ID 103576 - Installation - PREVAILING WAGE
Status: Quoted | Priority: Standard
SOW: 14- Room Patient Lift Installation
Non-Recessed / Type-B / Type-P
NOTE: This is a 2-Phase / 2-Mobilization project
📧RE: Your Quote is Here for Ann Arbor VA 1E - ID 103576 [ ref:!00DA0093zU.!500VU0hqO78:ref ]Apr 23, 2026 10:56pm
From: nicole.floyd@emsar.com
Hi Leyla,
I am sending over our change order for the additional work and impacts encountered on the Ann Arbor VA project (1E; ID 103576).
As outlined in the attached quote, this includes:
A return mobilization with associated travel, lodging, and per diem
Two full down days on site where installation could not proceed due to lack of approved drawings
Additional labor required to complete VA-directed rework (removal and reinstallation of drops)
Required on-site TB testing that was not communic
📧RE: Your Quote is Here for Ann Arbor VA 1E - ID 103576 [ ref:!00DA0093zU.!500VU0hqO78:ref ]Jan 14, 2026 3:35pm
From: nicole.floyd@emsar.com
Hi Team,
Please note: We have just been informed that this installation project (Case 550961) is prevailing wage.
I'm reaching out to request confirmation that our existing pay rate meets or exceeds the required prevailing wage rate for this area (Ann Arbor, MI)
Any additional details needed can be found in the above referenced case.
I also want to ensure we will be properly set up to handle the payroll and compliance paperwork accordingly so that all labor reporting, certified payroll, and
📧Your Quote is Here for Ann Arbor VA 1E - ID 103576 [ ref:!00DA0093zU.!500VU0hqO78:ref ]Jan 5, 2026 12:56pm
From: nicole.floyd@emsar.com
Hi Leyla,
Attached please find our quote for the Ann Arbor VA 1E project.
Given the overall time on site, I wanted to briefly highlight a few scope elements reflected in the drawings that materially increase the labor required compared to a typical patient-room install:
The installation details indicate that structural attachment will be made by passing through the upper deck and interstitial space to attach to the concrete structure of the floor above, rather than attaching directly to the d
💬Case Comment
Internal Dec 11, 2025 11:58am
replied to POC added Install team to the email /Assigned the case to the install team and checked email notification
Timeline
📞
Case Linked Dec 11, 11:29 AM
Case Number:00550961
Subject:Ann Arbor VA 1E - ID 103576 - Installation - PREVAILING WAGE
Status:Quoted
🚨164.0 business days
📋
Work Order Created Aug 6, 5:42 PM
Work Order:WO-01418853
Type:Repair
Priority:PC
⏳2.8 business days
⏱️
3x Labor Added Aug 10, 7:04 PM
Type:Labor, Expenses
Status:Open
Qty:12.25
⏱️
4x Labor Added Aug 11, 4:58 PM
Type:Labor, Expenses
Status:Open
Qty:0.5, 7.5, 1
⏱️
4x Labor Added Aug 12, 3:16 PM
Type:Labor, Expenses
Status:Open
Qty:0.5, 8, 1
⏳2.0 business days
⏱️
8x Labor Added Aug 13, 5:02 PM
Type:Labor, Expenses
Status:Open
Qty:0.5, 9.5, 1
💵
2x Expenses Added Aug 14, 9:48 AM
Type:Expenses
Status:Open
Qty:1
⏱️
Labor Added Aug 14, 5:07 PM
Type:Labor
Status:Open
Qty:7.25
⏳0.9 business days
⏱️
▶
2
11x Labor Added Aug 15, 11:56 PM
11x Labor Added → 5x Expenses Added
💵
5x Expenses Added
Type:Expenses
Status:Open
Qty:1
💵
▶
2
9x Expenses Added Aug 16, 12:06 AM
9x Expenses Added → 4x Expenses Added
💵
4x Expenses Added
Type:Expenses
Status:Open
Qty:1
🚨39.0 business days
⏱️
Labor Added Oct 9, 2:16 PM
Type:Labor
Status:Open
Qty:17750
👷
▶
5
Technician Assigned Oct 9, 6:36 PM
Technician Assigned → Status: Assigned → Dispatch Scheduled → Status: Scheduled → Status: Ready to Bill
👷
Status: Assigned by Nicole Floyd
From:Ready for Scheduling
To:Assigned
Duration in Previous:64d 0h
📅
Dispatch Scheduled by Nicole Floyd
Scheduled For:2026-08-10T12:00:00.000+0000
🗓️
Status: Scheduled by Nicole Floyd
From:Assigned
To:Scheduled
Duration in Previous:1m
📄
Status: Ready to Bill by Nicole Floyd
From:Scheduled
To:Ready to Bill
Duration in Previous:1m
⏳0.7 business days
📨
▶
2
Status: Invoice Pending Oct 12, 9:40 AM
Status: Invoice Pending → Invoice Created
🧾
Invoice Created
Invoice Number:SM-274908
Bottlenecks
Ready for Scheduling
Duration: 45.3 business days (threshold: 1.0 business days)