Q-00028537
Follow up to WO-01276361
Inspection #: 27864 Asset ID: 13245449 Model: Mindray - DPM-6 Notes: Failed Calibration Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Equipment will not calibrate NOT ABLE TO OBTAIN ANY ACCURATE READINGS WITHIN THE ACCEPTABLE TOLERANCES FOR NIBP AND SPO2Equipment will not calibrate Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Failed Calibration
This unit will need to be shipped to our repair depot for Calibration / Repair / Full PM service.
Recommend based on age of unit: 1x- B11775-Mindray DPM6
https://www.ebiotrack.com/workorder.php?wo=66102
On-Hold Awaiting equipment - Close by EOM and bill for expenses used if no response
6/25-RS: On-Hold - awaiting Equipment - Box and packing material delivered - pending receipt to depot
🔧Work Performed
Depot Box - 24 x 18 x 12" Corrugated Boxes
Shipment Tracking Number 1Z01E3E70391342711
- DELIVERED: 6/19/2025
RMA Tracking Number: 1Z01E3E79098003910
- Shipper created a label, UPS has not received the package yet.
🔍Technician Findings
depot service requested - quoted and box/return labels sent
⚠️Problem Description
Q-00028537
Follow up to WO-01276361
Inspection #: 27864 Asset ID: 13245449 Model: Mindray - DPM-6 Notes: Failed Calibration Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Equipment will not calibrate NOT ABLE TO OBTAIN ANY ACCURATE READINGS WITHIN THE ACCEPTABLE TOLERANCES FOR NIBP AND SPO2Equipment will not calibrate Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Failed Calibration
This unit will need to be shipped to our repair depot for Calibration / Repair / Full PM service.
Recommend based on age of unit: 1x- B11775-Mindray DPM6
https://www.ebiotrack.com/workorder.php?wo=66102
PDF
EMSAR Quote Q-00028537 - United Vein and Vascular Centers 06-13-2025.pdf
Aug 14, 2025
PDF
ShippingLabel_0001_1Z01E3E79098003910.pdf
Aug 14, 2025
Timeline
📞
Case Linked Jun 4, 3:13 PM
Case Number:00498933
Subject:Needs quote
Status:Closed
⚠️8.0 business days
📋
▶
3
Work Order Created Jun 13, 1:53 PM
Work Order Created → Technician Assigned → Status: Assigned
👷
Technician Assigned by Sherry Reich
Technician:Ryan Schwochow
👷
Status: Assigned by Sherry Reich
From:Entered
To:Assigned
Duration in Previous:1m
📦
▶
2
Parts Requested Jun 13, 2:14 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:Assigned
To:Awaiting Parts
Duration in Previous:19m
⏳2.0 business days
🔩
▶
4
2x Parts Added Jun 16, 10:25 AM
2x Parts Added → Status: Reschedule → Parts Requested → Expenses Added
🔄
Status: Reschedule by Emily Wilson
From:Awaiting Parts
To:Reschedule
Duration in Previous:2d 20h
📦
Parts Requested
Order:00076775
Status:Canceled
💵
Expenses Added
Type:Expenses
Status:Open
Qty:1
⚠️7.0 business days
⏸️
Status: On Hold by Ryan SchwochowJun 25, 2:34 PM
From:Reschedule
To:On Hold
Duration in Previous:9d 4h
🚨67.0 business days
🏁
Status: Closed by Ryan SchwochowSep 29, 12:34 PM
From:On Hold
To:Closed
Duration in Previous:95d 22h
⏳3.0 business days
📄
▶
2
Status: Ready to Bill Oct 1, 4:26 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created Oct 2, 11:02 AM
Invoice Number:SM-242578
Bottlenecks
Reschedule
Duration: 7.0 business days (threshold: 2.0 business days)
Exceeded by 5.0 business days
Closed
Duration: 2.9 business days (threshold: 1.0 business days)