Q-00028537
Follow up to WO-01276361
Inspection #: 27864 Asset ID: 13245449 Model: Mindray - DPM-6 Notes: Failed Calibration Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Equipment will not calibrate NOT ABLE TO OBTAIN ANY ACCURATE READINGS WITHIN THE ACCEPTABLE TOLERANCES FOR NIBP AND SPO2Equipment will not calibrate Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Failed Calibration
This unit will need to be shipped to our repair depot for Calibration / Repair / Full PM service.
Recommend based on age of unit: 1x- B11775-Mindray DPM6
https://www.ebiotrack.com/workorder.php?wo=66102
Device arrive in depot with cracked from cover and the rotary know plastics is cracks - needs to be replaced
Front Panel is no longer available and was not replaced. Cracked knob was replaced with a new dial knob. Reassembled unit and powered on. Unit turned on and performing tests to make sure unit is in good working condition.
Cleaned device externals
Battery Check
Power on Test; Passed
Visual Inspection; Passed
Electrical Safety Test; Passed
Touchscreen calibration
NIBP leak test; Passed
Leak Test (1Min, Max < 5mmHg) Actual Reading: __2__ mmHg; Passed
Over Pressure Test; Passed
NIBP accuracy check; Passed
ECG Performance Test and Verification; Passed
SpO2 test; Passed
Temp Test; Passed
IBP Test; Passed
🔍Technician Findings
Device arrive in depot with cracked from cover and the rotary know plastics is cracks - needs to be replaced
⚠️Problem Description
Q-00031703
Inspection #: 27864
Asset ID: 13245449
Model: Mindray - DPM-6
Batteries good - dont need to replace - found cracks on monitor that would cause fluid intrusion- repair/calibration/pm
2x hr labor
3x shipping @28
1x
0651-20-76735 Knob encoder
Q-00028537
Follow up to WO-01276361
Inspection #: 27864 Asset ID: 13245449 Model: Mindray - DPM-6 Notes: Failed Calibration Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Equipment will not calibrate NOT ABLE TO OBTAIN ANY ACCURATE READINGS WITHIN THE ACCEPTABLE TOLERANCES FOR NIBP AND SPO2Equipment will not calibrate Follow-up required. Recommend remove from service. Reviewed service with customer, quote needed Failed Calibration
This unit will need to be shipped to our repair depot for Calibration / Repair / Full PM service.
Recommend based on age of unit: 1x- B11775-Mindray DPM6
https://www.ebiotrack.com/workorder.php?wo=69591
To: bradley.cardenas@unitedveincenters.com
CC:
BCC: ryan.schwochow@emsar.com
Attachment: --none--
Subject: EMSAR - Depot Repair Complete - WO-01314412
Body:
Dear Customer,
We have completed the service.
Location: Memorial OBL
Work Order #: WO-01314412
Problem Description :
Q-00031703
Inspection #: 27864
Asset ID: 13245449
Model: Mindray - DPM-6
Batteries good - dont need to replace - found cracks on monitor that would cause fluid intrusion- repai
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 30, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 23, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 16, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 9, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 2, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 25, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 18, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 11, 2025
To: bradley.cardenas@unitedveincenters.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01314412Location: Memorial OBLAddress: 11221 Katy Freeway STE115, Houston TX 77079 Houston, TX 77079Device: Problem Description: Q-00028537
Follow up to WO-01276361
Insp
Timeline
📞
Case Linked Jun 4, 3:13 PM
Case Number:00498933
Subject:Needs quote
Status:Closed
🚨110.0 business days
📋
▶
2
Work Order Created Nov 10, 3:40 PM
Work Order Created → Status: Assigned
👷
Status: Assigned by Ryan Schwochow
From:Invoiced
To:Assigned
Duration in Previous:0m
📦
▶
2
Parts Requested Nov 10, 3:48 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:Assigned
To:Awaiting Parts
Duration in Previous:7m
🚨34.0 business days
⚠️
Status: Incomplete by Ryan SchwochowDec 31, 12:48 PM
From:Awaiting Parts
To:Incomplete
Duration in Previous:50d 20h
🚨12.0 business days
📅
Status: Ready for Scheduling by Jessica SellsJan 19, 10:42 AM