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Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01317520 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 BON SECOURS ST. FRANCIS DOWNTOWN — One St Francis Dr, Greenville SC, 29601

Dec 1, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of December 2025 · Target: Dec 31, 2025
⚠ 156 biz days overdue
Active: 177 biz days
▶ Clock Running
Status: Created
Dec 1 → Dec 1, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Dec 1 → Dec 1, 2025
0 business days (counted)
Running total: 0 of ? biz days used
177d
▶ Clock Running
Status: Assigned
Dec 1 → Aug 16, 2026
177 business days (counted)
Running total: 177 of ? biz days used
Created: Dec 1, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Dec 1 → Dec 1 Created ▶ Running 0 0
Dec 1 → Dec 1 Ready for Scheduling ▶ Running 0 0
Dec 1 → Aug 16 Assigned ▶ Running 177 177
Dispatch 0.0d
Coordinators 0.1d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.1 days
Created: Dec 1, 2025 Due: Dec 31, 2025 (228 days overdue)
📅
178.0 days Total Age
⏱️
0.1d in Ready for Scheduling Longest Stage
🔄
2 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
🏠
1 visit On-Site Trips
📋
Coordinator Scheduling

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Originating Case

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🎫
Case #00547152
Request for Work Orders - GE Healthcare Bed Services
Closed
Priority
Standard
Origin
Email
Reason
New Case
Contact
N/A
Owner
Sherry Reich
Created
Nov 26, 2025
Work Orders from this Case (45)
WO-01317504 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 9, 2025
WO-01317505 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 9, 2025
WO-01317506 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Dec 1, 2025
WO-01317508 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 10, 2025
WO-01317509 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 8, 2025
WO-01317510 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 8, 2025
WO-01317511 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 9, 2025
WO-01317512 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 16, 2025
WO-01317513 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 16, 2025
WO-01317514 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Dec 2, 2025
WO-01317515 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 23, 2025
WO-01317516 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 23, 2025
WO-01317517 Assigned
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025
WO-01317519 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 23, 2025
WO-01317520 (current) Assigned
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025
WO-01317521 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 23, 2025
WO-01317523 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Dec 15, 2025
WO-01317524 Assigned
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025
WO-01317526 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 18, 2025
WO-01317527 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 17, 2025
WO-01317528 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 16, 2025
WO-01317529 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 9, 2025
WO-01317530 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 17, 2025
WO-01317531 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 9, 2025
WO-01317532 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Dec 16, 2025
WO-01317533 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 16, 2025
WO-01317534 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Jan 15, 2026
WO-01317536 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Dec 4, 2025
WO-01317537 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 22, 2025
WO-01317538 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Apr 29, 2026
WO-01317539 Assigned
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025
WO-01317540 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 23, 2025
WO-01317541 Assigned
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025
WO-01317542 Assigned
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025
WO-01317543 Assigned
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025
WO-01317544 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Dec 5, 2025
WO-01317545 Invoiced
Preventive Maintenance • Joe Evans
Created: Dec 1, 2025 • Closed: Dec 5, 2025
WO-01317546 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Feb 10, 2026
WO-01317547 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 4, 2025
WO-01317548 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 4, 2025
WO-01317549 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 4, 2025
WO-01317551 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 3, 2025
WO-01317552 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Jan 13, 2026
WO-01317553 Invoiced
Preventive Maintenance • Kevin Cogdill
Created: Dec 1, 2025 • Closed: Dec 3, 2025
WO-01317554 Canceled
Preventive Maintenance
Created: Dec 1, 2025
On Track
Assigned • 257 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.1d / 1.0d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
PM Joe Evans
📄 Description
Stryker 3009PX (Series) ProCurity Bed (L-100, L-200, LE-400, LE-450, LE-500, LEX-400, LEX-450, LEX-500, Z-400, Z-450, Z-500, ZX-400, ZX-450, ZX-500, ZM-400, ZM-450)

Timeline

📞
Case Linked Nov 26, 2:45 PM
Case Number: 00547152
Subject: Request for Work Orders - GE Healthcare Bed Services
Status: Closed
⏳ 2.0 business days
📋
▶
2 Work Order Created Dec 1, 8:25 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Status: Assigned Dec 1, 9:14 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Abby Jinerson
Technician: a0h5A000009VTLzQAO, Joe Evans
🚨 173.0 business days
⏱️
Labor Added Aug 9, 7:54 PM
Type: Labor
Status: Open
Qty: 1

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

📞
Case 00547152
Closed

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Joe Evans
Scheduled
N/A
Created
Dec 1, 8:25 AM
Invoice #
N/A

Work Details (1)

Name Type Status Qty Amount Date
WL-03327521 Labor Open 1 $0.00 Aug 9, 7:54 PM

Details