FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
04/30/2026 SRobinson- Created follow up WO as requested. (WO-01371543)
04/02/2026 Brod - reached out to Madison Starr to have FSE onsite for remaining 3 for 04/08
02/04/2026; ARoosa Sent F/U Email to> Rkoehl@renovo1.com ... 01/28/2026 Brod - called 7137044000 was transferred to biomed, went to a call center for biomed. they stated to reach out to Robert Koehl at Rkoehl@renovo1.com
🔧Work Performed
Customer signed postponement form- attached
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
PDF
PF_The Woman's Hospital of Texas _TAB23500008SA
Jan 12, 2026
Timeline
📞
Case Linked Dec 9, 10:04 AM
Case Number:00550089
Subject:GE FMI 32097 - Woman's of TX
Status:Closed
📋
▶
2
Work Order Created Dec 9, 3:35 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳2.0 business days
✅
Status: Ready for Release by Mary HamersleyDec 10, 4:03 PM
From:Ready for Scheduling
To:Ready for Release
Duration in Previous:1d 0h
🚨14.0 business days
👷
▶
2
Status: Assigned Dec 29, 9:44 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Erin Martin
Technician:Marvin Rivas
🚨11.0 business days
🔧
Status: Tech On Site by Marvin RivasJan 12, 12:40 PM
From:Assigned
To:Tech On Site
Duration in Previous:14d 2h
⏱️
Labor Added Jan 13, 12:12 AM
Type:Labor
Status:Open
Qty:0.25
🔄
Status: Reschedule by Marvin RivasJan 13, 6:56 PM
From:Tech On Site
To:Reschedule
Duration in Previous:1d 6h
🚨70.4 business days
⏱️
▶
2
Labor Added Apr 21, 7:14 AM
Labor Added → Status: Completed
✔️
Status: Completed by Fady Messak
From:Reschedule, Completed
To:Completed, Closed
Duration in Previous:97d 11h, 0m
⚠️5.0 business days
⏱️
▶
2
Labor Added Apr 27, 9:44 AM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:6d 2h
⏳2.0 business days
💵
▶
2
Status: Billing Review Apr 28, 3:34 PM
Status: Billing Review → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Billing Review
To:Ready to Bill
Duration in Previous:1m
⚠️6.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyMay 5, 10:56 AM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:6d 19h
🧾
▶
2
Invoice Created May 5, 11:24 AM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Timothy Amburgey
From:Invoice Pending
To:Invoiced
Duration in Previous:27m
Bottlenecks
Ready for Scheduling
Duration: 1.4 business days (threshold: 1.0 business days)
Exceeded by 3.4 business hours
Assigned
Duration: 11.0 business days (threshold: 4.0 business hours)
Exceeded by 10.5 business days
Tech On Site
Duration: 1.8 business days (threshold: 1.0 business days)
Exceeded by 6.3 business hours
Reschedule
Duration: 70.0 business days (threshold: 2.0 business days)
Exceeded by 68.0 business days
Closed
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Ready to Bill
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 5.6 business days (threshold: 1.0 business days)