FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
04/17/2026 BBallard Device cannot be taken out of service at this time, future availability is not known
12/23/2025 EMartin called Laura Thum / 470.532.5660 confirmed 40 devices onsite confirmed onsite to start devices 01/31/25 sent confirmation email to laura.thum@northside.com
🔧Work Performed
Device cannot be taken out of service at this time, future availability is not known
🔍Technician Findings
Device cannot be taken out of service at this time, future availability is not known
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Work Order: WO-01327218
Account: GE Healthcare FMI
Customer Case Number: 1-556774717569
Location: NORTHSIDE HOSPITAL
Address: 1000 JOHNSON FERRY RD NE,, ATLANTA,, GA 30342
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TAB23090039SA
Contact Name: Laura Thum
Contact Phone:
PDF
TAB23090039SA Signed Postponement
Apr 17, 2026
Timeline
📞
Case Linked Dec 18, 10:22 AM
Case Number:00552778
Subject:GE FMI 32097 - Northside
Status:Closed
📋
▶
2
Work Order Created Dec 18, 12:02 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Dec 23, 10:22 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Erin Martin
From:Ready for Scheduling
To:Assigned
Duration in Previous:4d 22h
🚨68.0 business days
📅
▶
2
Dispatch Scheduled Mar 26, 4:15 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Brandi Rodriguez
From:Assigned
To:Scheduled
Duration in Previous:93d 4h
⚠️6.0 business days
📅
Dispatch Scheduled by Bruce BallardApr 2, 4:07 PM
Scheduled For:2026-04-10T13:00:00.000+0000
⚠️7.0 business days
📅
Dispatch Scheduled by Bruce BallardApr 10, 8:17 PM
Scheduled For:2026-04-17T13:00:00.000+0000
⚠️5.5 business days
🔧
Status: Tech On Site by Bruce BallardApr 17, 7:57 PM
From:Scheduled
To:Tech On Site
Duration in Previous:22d 3h
⏱️
Labor Added Apr 17, 9:31 PM
Type:Labor
Status:Open
Qty:1
✔️
▶
2
Status: Completed Apr 17, 9:52 PM
Status: Completed → Status: Closed
🏁
Status: Closed by Bruce Ballard
From:Completed
To:Closed
Duration in Previous:2m
⚠️5.3 business days
⏱️
▶
2
Labor Added Apr 24, 12:30 PM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:6d 14h
⚠️8.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyMay 5, 10:56 AM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:10d 22h
🧾
▶
2
Invoice Created May 5, 11:24 AM
Invoice Created → Status: Invoiced
💰
Status: Invoiced by Timothy Amburgey
From:Invoice Pending
To:Invoiced
Duration in Previous:28m
Bottlenecks
Ready for Scheduling
Duration: 3.9 business days (threshold: 1.0 business days)
Exceeded by 2.9 business days
Assigned
Duration: 68.0 business days (threshold: 4.0 business hours)
Exceeded by 67.5 business days
Scheduled
Duration: 16.5 business days (threshold: 2.0 business days)
Exceeded by 14.5 business days
Closed
Duration: 5.0 business days (threshold: 1.0 business days)
Exceeded by 4.0 business days
Ready to Bill
Duration: 7.9 business days (threshold: 1.0 business days)