Q-00031698
Follow-up to WO-01326585
Tech Jon Kuehl
Asset ID 6141828
Need to order new leads and connectors and test unit.
K10-HP-B0 (Leads)
10769 (connectors)
Follow-up to WO-01326588
Tech Jon Kuehl
Asset ID 6339247
Need to order new leads and connectors and test unit.
K10-HP-B0 (leads)
10769 (connectors)
Follow-up to WO-01326587
Tech Jon Kuehl
Asset ID 6219238
Unit needs new leads and connectors and test unit.
K10-HP-B0 (leads)
10769 (connectors)
1-9-26 JK Put a call into Dave Credit to see if the parts we're being drop shipped or do I have to order them.
Derek Reynolds said parts were delivered on 1-5-26
Spoke with Marie Gabler and she has the parts. She said the 14th will be good for me to come in. do the work.
🔧Work Performed
Installed 3 new EKG leads and connectors. Performed successful functional tests.
I also tested O2 generators for the customer. They need a new power cord and biologic filters.
🔍Technician Findings
EKG leads not working properly.
⚠️Problem Description
Q-00031698
Follow-up to WO-01326587
Tech Jon Kuehl
Asset ID 6219238
Unit needs new leads and connectors and test unit.
K10-HP-B0 (leads)
10769 (connectors) https://www.ebiotrack.com/workorder.php?wo=70608
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Jan 6, 2026
To: mitzi.sawicki@naphcare.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01328384Location: Naphcare - Wayne County Criminal Justice System Adult DetentionAddress: 5301 Russell Street Detroit, MI 48211Device: Problem Description: Q-00031698
Follow-up to
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 30, 2025
To: mitzi.sawicki@naphcare.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01328384Location: Naphcare - Wayne County Criminal Justice System Adult DetentionAddress: 5301 Russell Street Detroit, MI 48211Device: Problem Description: Q-00031698
Follow-up to
📅
WO-01328384 - Repair - Detroit - Naphcare - Wayne County Criminal Justice System Adult Detention
Jan 14, 2026 8:00am – 10:00am
Work Order: WO-01328384
Account: NaphCare
Customer Case Number:
Location: Naphcare - Wayne County Criminal Justice System Adult Detention
Address: 5301 Russell Street, Detroit, MI 48211
Manufacturer:
Model #:
Serial #:
Contact Name: Mitzi Sawicki
Contact Phone: 6462652234
Contact Email: mitzi.sa
Timeline
📞
Case Linked Dec 18, 3:19 PM
Case Number:00552959
Subject:L2 review
Status:Closed
⚠️8.0 business days
📋
▶
2
Work Order Created Dec 30, 10:46 AM
Work Order Created → Status: L2 Screening
🔍
Status: L2 Screening by Kimberly Hardison
From:Entered
To:L2 Screening
Duration in Previous:0m
📦
▶
2
Parts Requested Dec 30, 1:06 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Dave Creditt
From:L2 Screening
To:Awaiting Parts
Duration in Previous:2h 20m
⚠️7.0 business days
🔩
▶
2
3x Parts Added Jan 8, 5:20 PM
3x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Keith Fricke
From:Awaiting Parts
To:Reschedule
Duration in Previous:9d 4h
👷
▶
2
Technician Assigned Jan 8, 5:33 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Reschedule
To:Assigned
Duration in Previous:13m
🗓️
▶
2
Status: Scheduled Jan 9, 3:55 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Jonathan Kuehl
Scheduled For:2026-01-14T13:00:00.000+0000
⏳4.0 business days
🔧
Status: Tech On Site by Jonathan KuehlJan 14, 8:56 AM
From:Scheduled
To:Tech On Site
Duration in Previous:4d 17h
🚗
Status: Tech Off Site by Jonathan KuehlJan 14, 1:44 PM