2/16/2026 CRamen per Rhea : Ahhh I see what happened. Scott put his repairs on the PM WO and they are trying to get that all separated. Just assign the WOs to Scott and chatter Scott Roberts and Lawrence letting them know they have been assigned. You can just send 1 chatter on 1 WO. Just let them know they have all been assigned.
2/16/26 NB - repair WO needed for ScottR to transfer repair time. 1 of 5 in this series.
**WO IS NOT BILLABLE** Customer already billed in 2025
2/14/2026 CRamen ask MOwens/Todd Fogiel?
🔧Work Performed
i found both head end casters and bearings are worn
i replaced all parts needed. unit passed all function test and was returned to service.
🔍Technician Findings
unit requires a repair discovered during the pm.
i found both head end casters and bearings are worn
i replaced all parts needed. unit passed all function test and was returned to service.
⚠️Problem Description
F/u to WO-01303309 where tech completed repairs on a PM WO back in Oct. 2025. https://www.ebiotrack.com/workorder.php?wo=71698
Following parts were installed:
6082-200-010S - ADJUSTABLE CASTER LOCK ASSY. | 6082-002-012 - CASTER HORN ASSEMBLY | x4 0081-226-000 - Bearing
📄Description
Stryker 6506 Power-PRO XT Power Cot
Feb 16, 2026 5:40pm
@Scott Roberts 2/16/2026 CRamen per Rhea : Ahhh I see what happened. Scott put his repairs on the PM WO and they are trying to get that all separated. Just assign the WOs to Scott and chatter Scott Roberts and Lawrence letting them know they have been assigned. You can just send 1 chatter on 1 WO. Just let them know they have all been assigned. @Lawrence Yoder
Timeline
📞
Case Linked Feb 13, 11:06 AM
Case Number:00568219
Subject:F/u to WO-01303309 - needs 5 non-billable repair WOs for tech time transfer
Status:Closed
📋
▶
2
Work Order Created Feb 13, 5:01 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳1.9 business days
🚗
▶
3
Status: Tech Off Site Feb 16, 4:12 PM
Status: Tech Off Site → Technician Assigned → Status: Assigned
👷
Technician Assigned by Natosha Beierschmitt
Technician:Scott R Roberts
👷
Status: Assigned by Natosha Beierschmitt
From:Tech Off Site
To:Assigned
Duration in Previous:2m
⏳5.0 business days
🔩
▶
2
4x Parts Added Feb 20, 12:00 PM
4x Parts Added → Status: Completed
✔️
Status: Completed by Lawrence Yoder
From:Assigned, Completed
To:Completed, Closed
Duration in Previous:3d 19h, 0m
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonFeb 24, 4:27 PM
From:Closed
To:Ready to Bill
Duration in Previous:4d 4h
📨
▶
2
Status: Invoice Pending Feb 25, 12:27 PM
Status: Invoice Pending → Invoice Created
🧾
Invoice Created
Invoice Number:SM-254887
Bottlenecks
Ready for Scheduling
Duration: 1.2 business days (threshold: 1.0 business days)
Exceeded by 2.0 business hours
Assigned
Duration: 4.3 business days (threshold: 4.0 business hours)
Exceeded by 3.8 business days
Closed
Duration: 2.9 business days (threshold: 1.0 business days)
Exceeded by 1.9 business days
Ready to Bill
Duration: 1.3 business days (threshold: 1.0 business days)