FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
12/19/2025 DMalloy -Per Email from customer this device was already completed. Updated email to the work oder and per Fady dispatched to FSE Eric to close.
12/18/2025 DMalloy - Call received from 216.978.0893 Patrick Gaston. He advised that they had 3 beds currently not in use that can be remediated on today. He also advised that they had a list of devices that have already been inspected. Advised FSE Eric was in route to the site this morning. ... 12/18/2025 DMalloy - Called 216.978.0893 for Patrick Gaston. Asked if we can start remediations today. He advised that he would need to check the availability of the devices that are not in use and get back with me in a few hours. ... 12/16/2025 DMalloy - Emailed POC Patrick Gaston to confirm the device list for this location. Advised that we were looking to begin remediations the week of Jan 5th or sooner. gastonp@ccf.org
🔧Work Performed
FMI 32097 Not Required – Customer Installed FMI Kit, customer performed inspection with no reported issue
🔍Technician Findings
32097
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Work Order: WO-01318416
Account: GE Healthcare FMI
Customer Case Number: 1-556524830731
Location: CLEVELAND CLINIC FOUNDATION- MAIN
Address: 9500 Euclid Ave, Cleveland, OH 44106
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: HDGR52933
Contact Name: Patrick Gaston
PDF
FMI 32097 EMAILS
Dec 19, 2025
Timeline
📞
Case Linked Dec 2, 9:28 AM
Case Number:00547935
Subject:GE FMI 32097 - Cleveland Clinic
Status:Closed
⏳2.0 business days
📋
Work Order Created Dec 3, 9:51 AM
Work Order:WO-01318416
Type:FCO
Priority:PC
⚠️9.0 business days
✅
Status: Ready for Release by Mandy NewmanDec 15, 12:12 PM
From:Entered
To:Ready for Release
Duration in Previous:12d 2h
⏳4.0 business days
📅
Status: Ready for Scheduling by Mary HamersleyDec 18, 10:57 AM