FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
04/15/2026 RArnold - Dispatching to Solomon for 04/21 for walk in
04/14/2026 Called alled 434-409-0563 for Aven. Left a message offering FSE for 4/21-4/22. Followed up with Email offering same to Aven at kav6se@uvahealth.org 04/09/2026 RArnold - Called 434-409-0563 for Aven. Left a message. Sending another email: kav6se@uvahealth.org ... 04/09/2026 RArnold - Called 434-422-0941 for Matt Vetrano. (included in email thread). He is going to text me Aven's number in about 30 min. ... 04/09/2026 RArnold - Called (434) 924-2879 for Tea Arapovic. (included in email thread). Left a message. ... 04/09/2026 RArnold - Called 14349243627 asked for biomed. Asked for Aven, was sent to the University and the hospital. ... 04/01/2026 RArnold - Called 14349243627 asked for biomed. Asked for Matthew Frank. He is no longer with this site. New Biomed of Aven but he is not in till friday. Sending email. kav6se@uvahealth.org ... 04/01/2026 RArnold - Called (434) 465-0098 for Matthew. Left a message. ... 01/07/2026 RFosbury, called Matt Frank. Confirmed FSE onsite Jan 12th,13th, 14th ... 01/06/2026 RFosbury Called 434-465-0098 started to LVM but call disconnected. Sending FU email to uez6jg@uvahealth.org
🔧Work Performed
Template Name: FMI32097_Code 1_inspect. Template Description: FMI32097_Code 1_inspect. Problem Found: FMI32097_Heater door inspection. Action Taken: FMI 32097 completed. Inspected the Heater doors and confirmed screws tightened to the specification. Verification Test: 1. Verified the canopy moves smoothly. 2. Verified transition mode message is not present. 3. Verified doors close smoothly. 4. Verified corner pins are aligned. 5. Verified no alarms. The device has passed all tests and is ready for customer use.
🔍Technician Findings
The screws behind the heater doors were properly torqued and no other malfunctions were noticed during the inspection. The machine is fully operational and performing normally.
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
📅
WO-01324669 - FCO - DD: 4/27/2026 - - Giraffe OmniBed Carestation - CHARLOTTESVILLE - UNIVERSITY OF VIRGINIA HEALTH SYSTEM
Apr 21, 2026 8:00am – 5:00pm
Work Order: WO-01324669
Account: GE Healthcare FMI
Customer Case Number: 1-556702294521
Location: UNIVERSITY OF VIRGINIA HEALTH SYSTEM
Address: 1215 LEE ST, CHARLOTTESVILLE, VA 22908
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TAB24320021SA
Contact Name: Aven
Contact P
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TAB24320021SA_Left 1_21APR2026
Apr 21, 2026
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TAB24320021SA_Left 2_21APR2026
Apr 21, 2026
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TAB24320021SA_Right 1_21APR2026
Apr 21, 2026
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TAB24320021SA_Product Label_21APR2026
Apr 21, 2026
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TAB24320021SA_Right 2_21APR2026
Apr 21, 2026
Timeline
📞
Case Linked Dec 9, 1:49 PM
Case Number:00550250
Subject:GE FMI 32097 - UVA
Status:Closed
📋
Work Order Created Dec 9, 5:45 PM
Work Order:WO-01324669
Type:FCO
Priority:PC
⏳4.8 business days
✅
Status: Ready for Release by Mandy NewmanDec 15, 12:19 PM