Delivered at site on 2/29/2024 - Released by Sue Carhart
⚠️Problem Description
Depot Rental - Needs Two O2 concentrators for rent.
Invacare - IRC10LX
10 Liter - O2 Concentrator
S/N: 13AF008928
HRS: 23023
Still being rented
Invacare - IRC10LX
10 Liter - O2 Concentrator
S/N: 16BF043807
HRS: 18306
Returned _ 10/28/2024
https://www.ebiotrack.com/omnicor/workorder.php?wo=5766
📄Description
10 Liter O2 Concentrator Rental , 28 days rental
📧
Email: Reminder: Send Your Device for Depot Repair
Completed Jul 30, 2026
To: msnell@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Reminder: Send Your Device for Depot Repair
Body:
Dear Customer, Thank you for choosing EMSAR for your Depot Repair. We have initiated a repair work order for your device. However, we haven't received it at our depot yet. Work Order #: WO-01138398 Location: NOTTINGHAM Address: 1305 NOTTINGHAM ROAD JAMESVILLE, NY 13078 Device: Depot Rental - Needs Two O2 concentrators for rent.
Invacare
Jun 19, 2025 12:52pm
@Ryan Schwochow Is there an update on this?
Mar 9, 2026 12:00pm
@Ryan Schwochow Does this need a new WO?
LINK
wo-01138398
Sep 19, 2026
LINK
wo-01138398 - 2
Sep 19, 2026
Timeline
📞
Case Linked Feb 27, 3:14 PM
Case Number:00373856
Subject:OMNI: Syracuse depot rental
Status:Closed
📋
▶
2
Work Order Created Feb 28, 9:57 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
🔧
Status: Tech On Site by Ryan SchwochowMar 1, 1:23 PM
From:Ready for Scheduling
To:Tech On Site
Duration in Previous:2d 3h
👷
▶
3
Technician Assigned Mar 1, 1:39 PM
Technician Assigned → Status: Assigned → Status: Ready for Scheduling
👷
Status: Assigned by Ryan Schwochow
From:Tech On Site
To:Assigned
Duration in Previous:15m
📅
Status: Ready for Scheduling by Ryan Schwochow
From:Assigned, Ready for Scheduling
To:Ready for Scheduling, Completed
Duration in Previous:1m, 0m
🚨37.0 business days
👷
▶
2
Status: Assigned Apr 22, 1:23 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Ryan Schwochow
Technician:Nicolle Carman
⏸️
Status: On Hold by Nicolle CarmanApr 22, 1:35 PM
From:Assigned
To:On Hold
Duration in Previous:11m
🚨39.0 business days
👷
▶
2
Status: Assigned Jun 14, 8:07 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Ryan Schwochow
Technician:Ryan Schwochow
⏳3.0 business days
🔄
Status: Reschedule by Ryan SchwochowJun 18, 1:25 PM
From:Assigned
To:Reschedule
Duration in Previous:4d 5h
🚨143.0 business days
👷
▶
2
Technician Assigned Jan 15, 2:39 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Ryan Schwochow
From:Reschedule, Assigned
To:Assigned, Reschedule
Duration in Previous:211d 2h, 0m
🚨81.0 business days
👷
▶
2
Technician Assigned May 9, 1:19 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Bernard Thompson
From:Reschedule
To:Assigned
Duration in Previous:113d 21h
🚨28.0 business days
⏸️
Status: On Hold by Ryan SchwochowJun 19, 2:10 PM
From:Assigned
To:On Hold
Duration in Previous:41d 0h
🚨70.0 business days
🔄
Status: Reschedule by Ryan SchwochowSep 29, 2:26 PM
From:On Hold
To:Reschedule
Duration in Previous:102d 0h
🚨102.0 business days
⏸️
Status: On Hold by Kathryn CoombsFeb 27, 3:36 PM
From:Reschedule
To:On Hold
Duration in Previous:151d 2h
🚨148.0 business days
📦
▶
2
Parts Requested Sep 28, 3:04 PM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:On Hold
To:Awaiting Parts
Duration in Previous:212d 22h
📦
▶
3
Parts Requested Sep 29, 11:21 AM
Parts Requested → 2x Parts Added → Status: Reschedule
🔩
2x Parts Added
Type:Parts, Expenses
Status:Open
Qty:1
🔄
Status: Reschedule by John Rolston
From:Awaiting Parts
To:Reschedule
Duration in Previous:20h 16m
⏳2.0 business days
⏸️
Status: On Hold by Kathryn CoombsSep 30, 2:27 PM
From:Reschedule
To:On Hold
Duration in Previous:1d 3h
⚠️7.0 business days
🔧
Status: Tech On Site by Adam FisherOct 8, 11:47 AM
From:On Hold
To:Tech On Site
Duration in Previous:7d 21h
⏳3.0 business days
💵
▶
2
Expenses Added Oct 13, 2:09 PM
Expenses Added → Status: Closed
🏁
Status: Closed by Ryan Schwochow
From:Tech On Site
To:Closed
Duration in Previous:5d 2h
⏳4.0 business days
📄
▶
3
Status: Ready to Bill Oct 16, 12:10 PM
Status: Ready to Bill → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
🧾
Invoice Created
Invoice Number:SM-275431
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Completed
Duration: 36.7 business days (threshold: 1.0 business days)
Exceeded by 35.7 business days
Assigned
Duration: 3.0 business days (threshold: 4.0 business hours)
Exceeded by 2.5 business days
Reschedule
Duration: 142.8 business days (threshold: 2.0 business days)
Exceeded by 140.8 business days
Reschedule
Duration: 80.5 business days (threshold: 2.0 business days)
Exceeded by 78.5 business days
Assigned
Duration: 27.8 business days (threshold: 4.0 business hours)
Exceeded by 27.3 business days
Reschedule
Duration: 101.7 business days (threshold: 2.0 business days)
Exceeded by 99.7 business days
Tech On Site
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Closed
Duration: 3.7 business days (threshold: 1.0 business days)