Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PC
Per client agreement
Target:
Mar 3, 2025
🕐 Clock stopped: Completed (Mar 3)
✓ SLA Met
Created: Mar 3, 2025
Due: Mar 3, 2025
Completed: Mar 3, 2025 (on time)
⏱️
1.6d in Closed
Longest Stage
🔄
4 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
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Case #00373856
OMNI: Syracuse depot rental
Closed
Depot Rental - Needs Two O2 concentrators for rent.
https://www.ebiotrack.com/omnicor/workorder.php?wo=5766
Work Orders from this Case (29)
WO-01138398
On Hold
Depot - Rental • Ryan Schwochow
Created: Feb 28, 2024
WO-01157835
Invoiced
Depot - Rental • Nicolle Carman
Created: Apr 22, 2024 • Closed: Apr 22, 2024
WO-01165666
Invoiced
Depot - Rental • Ryan Schwochow
Created: May 15, 2024 • Closed: May 15, 2024
WO-01165670
Invoiced
Depot - Rental • Nicolle Carman
Created: May 15, 2024 • Closed: May 30, 2024
WO-01168739
Invoiced
Depot - Rental • Ryan Schwochow
Created: May 30, 2024 • Closed: Jun 14, 2024
WO-01186032
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jul 31, 2024 • Closed: Jul 31, 2024
WO-01186036
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jul 31, 2024 • Closed: Aug 28, 2024
WO-01203183
Invoiced
Depot - Rental • Ryan Schwochow
Created: Sep 27, 2024 • Closed: Sep 16, 2024
WO-01213190
Invoiced
Depot - Rental • Ryan Schwochow
Created: Oct 31, 2024 • Closed: Oct 31, 2024
WO-01221064
Invoiced
Depot - Rental • Ryan Schwochow
Created: Dec 3, 2024 • Closed: Nov 11, 2024
WO-01235634
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jan 2, 2025 • Closed: Dec 9, 2024
WO-01238633
Invoiced
Depot - Rental • Bernard Thompson
Created: Jan 15, 2025 • Closed: Jan 15, 2025
WO-01244396
Invoiced
Depot - Rental • Bernard Thompson
Created: Feb 3, 2025 • Closed: Feb 3, 2025
WO-01252932 (current)
Invoiced
Depot - Rental • Bernard Thompson
Created: Mar 3, 2025 • Closed: Mar 3, 2025
WO-01261627
Invoiced
Depot - Rental • Bernard Thompson
Created: Mar 31, 2025 • Closed: Mar 31, 2025
WO-01268899
Invoiced
Depot - Rental • Bernard Thompson
Created: Apr 28, 2025 • Closed: Apr 28, 2025
WO-01280877
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jun 19, 2025 • Closed: Jun 19, 2025
WO-01280879
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jun 19, 2025 • Closed: Jun 23, 2025
WO-01294396
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jul 29, 2025 • Closed: Jul 29, 2025
WO-01298695
Invoiced
Depot - Rental • Ryan Schwochow
Created: Aug 20, 2025 • Closed: Aug 18, 2025
WO-01306699
Invoiced
Depot - Rental • Ryan Schwochow
Created: Sep 29, 2025 • Closed: Sep 15, 2025
WO-01311817
Invoiced
Depot - Rental • Ryan Schwochow
Created: Oct 29, 2025 • Closed: Oct 13, 2025
WO-01317624
Invoiced
Depot - Rental • Ryan Schwochow
Created: Dec 1, 2025 • Closed: Nov 10, 2025
WO-01329253
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jan 5, 2026 • Closed: Dec 8, 2025
WO-01329256
Invoiced
Depot - Rental • Ryan Schwochow
Created: Jan 5, 2026 • Closed: Jan 5, 2026
WO-01353750
Invoiced
Depot - Rental • Ryan Schwochow
Created: Feb 25, 2026 • Closed: Feb 2, 2026
WO-01360294
Invoiced
Depot - Rental • Ryan Schwochow
Created: Mar 19, 2026 • Closed: Mar 19, 2026
WO-01371538
Invoiced
Depot - Rental • Ryan Schwochow
Created: Apr 30, 2026 • Closed: Mar 30, 2026
WO-01371542
Invoiced
Depot - Rental • Ryan Schwochow
Created: Apr 30, 2026 • Closed: Apr 27, 2026
🚨
Primary Delay
1.6 days stuck in "Closed"
⏱️
Total Delay
0.6 business days over SLA thresholds
SLA vs Actual Time by Status
Reschedule
0.0d
/ 2.0d SLA
Completed
0.0d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
3/19-RS; Itemized month charges on child WOs, Can find in through the CASES
Will close out once rental is returned for zero dollars - TRACKING WORK ORDER
2/29-RS; 2 o2 concentrators delivered, see attached for rental form
🔧
Work Performed
02/03/2025- 03/03/2025 - Billing Due for 1x 10 liter
🔍
Technician Findings
Delivered at site on 2/29/2024 - Released by Sue Carhart
⚠️
Problem Description
Depot Rental - Needs Two O2 concentrators for rent.
Invacare - IRC10LX
10 Liter - O2 Concentrator
S/N: 13AF008928
HRS: 23023
Still being rented
📄
Description
10 Liter O2 Concentrator Rental , 28 days rental
Timeline
📞
Case Number:
00373856
Subject:
OMNI: Syracuse depot rental
Status:
Closed
📋
👷
From:
Reschedule
To:
Assigned
Duration in Previous:
0m
🔩
✔️
From:
Assigned
To:
Completed
Duration in Previous:
6m
🏁
From:
Completed
To:
Closed
Duration in Previous:
1m
📄
From:
Closed, Ready to Bill, Invoice Pending
To:
Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:
23h 15m, 0m
🧾
Invoice Number:
SM-219755
Bottlenecks
Closed
Duration: 1.6 business days (threshold: 1.0 business days)
Exceeded by 5.0 business hours
ℹ️ Work Order Details
Technician
Bernard Thompson
Work Details (1)
| Name |
Type |
Status |
Qty |
Amount |
Date |
| WL-02698856 |
Parts |
Open |
1 |
$105.00 |
Mar 3, 1:59 PM |