Work Order 360 View

🔒 Internal CSA Notes

12/31/2024 Sramen - canceling because RYescas created as a child on a wo he was not even assigned to. Incorrect info on this wo. Duplicate of 1211026

12/31 Cwassam see attached email these units listed at this location are all for LAFD location on cots will need to be updated

12/30 Cwassam only one unit was released see chatter to AEM KW to see if we are going out one by one

⚠️ Problem Description

Please complete Pro28Z Courtesy Upgrade Take current Pro28Z trunk stock with you onsite in case of repairs found Tech Findings: Please list the state of the cot upon arrival documenting any damage found. Take photos of any customer damage and attach to the work order Work Performed: List the actions taken to complete the upgrade and the final condition of the cot. If repairs are needed: please contact Ferno (repairs are out of scope to project and so require approval) 1-800-733-3766 Option 4 or 937-283-2855 State your name and that you work at EMSAR onsite at a Pro28Z Upgrade and found a repair Describe the repair needed Ask if it is covered under warranty and confirm they are shipping parts. Technician must still update the tech findings/ work performed and enter the parts order on the work order- Note in the Shipping and Receiving notes 'Ferno Shipping parts' Work Order will update to Awaiting Parts. Once tracking is received in Dispatch will update the order status to reschedule and enter the tracking on the work order & place into reschedule WDL: Upgrade: Flat rate charge Out of Scope Labor: to capture repairs Use your travel and mileage WDL as well - these are covered under the flat rate cost for the project Kit Part Numbers to be consumed in parts 0800659 Leg Upgrade Kit 0806070 Safety Lock Kit Select 'Customer Supplied Part' Please see link for letter of authorization and reference to training material. https://emsar.sharepoint.com/sites/EMSARTechOps/Technical%20Document%20Library/Forms/AllItems.aspx?csf=1&web=1&e=alr9Yt&cid=feb00817%2Dc80e%2D4c7f%2Da4ad%2D21314f625cf1&RootFolder=%2Fsites%2FEMSARTechOps%2FTechnical%20Document%20Library%2FFerno%2FEMS%2FAmbulance%20Cots%2FManual%20Cots%2FPro%2028Z%20Cot%2FFerno%20Voluntary%20Product%20Correction%20Pro%2028Z%20Leg%20Assembly&FolderCTID=0x01200007AEA6501CDD1040A6ACB2A37FDB4D03

📄 Description

Ferno Model Pro 28Z Chair Cot

Dec 30, 2024 1:55pm

@Rene Yescas​ Does this need to be put in RFS?

Dec 30, 2024 5:18pm

@Kirsten Walls​  This site has 11 units for upgrades are we just going out on the one that was released? @Stephanie Ramen​