FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
09/29/2025 DMalloy - Emailed customer advising I will have 1-2 FSEs on site next week to begin the remediation on the 40+devices. Customer responding providing the details for AIS background instructions and agreed to the visit; email: brittani.penix@nationwidechildrens.org
09/26/2025 Mklose, per email from 09/09/2025 Brittani, Penix confirmed Devices, brittani.penix@nationwidechildrens.org ... 09/09/2025 MHamersley - called 614-355-1754, call went to Brittani's VM/LM; recd new POC info from GE: Brittani Penix, Medical Equipment Fleet Manager; sent email: brittani.penix@nationwidechildrens.org ... 08/28/2025 ABelyea - per Tabitha, ok to start calling on Nationwide now ... 07/17/2025 ABelyea - Per Tabitha Wright, placing FMI 32097 for this site On Hold until further notice ... 07/14/2025 MHamersley - called 614-234-7354, call went to Nolan's VM/LM; sent f/u email: nfuller2@mchs.com 07/09/2025 MHamersley - called 614-234-7354, call went to Nolan's VM/LM; sent f/u email: nfuller2@mchs.com 06/20/2025 MHamersley - called 614-234-7354, call went to Nolan's VM/LM; sent f/u email: nfuller2@mchs.com 06/10/2025 MHamersley - called 614-234-7354, call went to Nolan's VM/LM; sent f/u email: nfuller2@mchs.com 05/30/2025 MHamersley - called 614-234-7354, spoke to Nolan; sent email: nfuller2@mchs.com
🔧Work Performed
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer use.
🔍Technician Findings
nr
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
Dec 1, 2025 5:01pm
@Timothy Amburgey @Allison Belyea Should we bill travel zone for Paul for that day?
📅
WO-01298394 - FCO - Giraffe OmniBed Carestation - WESTERVILLE - MOUNT CARMEL SAINT ANNS
Nov 17, 2025 8:00am – 5:00pm
Work Order: WO-01298394
Account: GE Healthcare FMI
Customer Case Number: 1-555723741970
Location: MOUNT CARMEL SAINT ANNS
Address: 500 S CLEVELAND AVE, WESTERVILLE, OH 43081
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TABY70924
Contact Name: Brittani Penix, Med
JPG
TABY70924
Nov 18, 2025
PDF
11-18-25 FMI 32097 Completion Checklist
Nov 18, 2025
Timeline
📞
Case Linked Aug 19, 9:56 AM
Case Number:00520122
Subject:GE FMI 32097 - Ohio State 08.19.2025
Status:Closed
📋
Work Order Created Aug 19, 10:51 AM
Work Order:WO-01298394
Type:FCO
Priority:PC
🚨12.0 business days
✅
Status: Ready for Release by Allison BelyeaSep 4, 9:58 AM
From:Entered
To:Ready for Release
Duration in Previous:15d 23h
🚨17.0 business days
📅
Status: Ready for Scheduling by Megan KloseSep 26, 10:24 AM