Hey there,
One of our vital sign machines won't read O2- we have swapped out several cords and it won't read. Can we get a loaner and send this out for repair? Thanks.
SN: SR723010125SA
GE B125M
Elaine McEntee I Lead Clinician
Sono Bello - Portland
5100 SW Macadam Ave Suite 180
Portland, OR 97239
direct 503.575.9515 I fax 503.295.5823
It’s your life.
Live it Beautifully
visit us on the web - www.sonobello.com<https://outlook.office.com/owa/www.sonobello.com>
follow us on twitter: twitter.com/sonobello<https://outlook.office.com/owa/www.twitter.com/sonobello>
Body Contour Centers, LLC is not a medical provider and is not engaged in the practice of medicine. All medical decisions are the sole responsibility of Aesthetic Physicians, PC and Sono Bello physicians.
“Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email or phone and destroy all copies of the original message.”
P Please consider the environment before printing this e-mail
Unit received into Depot. Preparing unit for repair to send back to customer.
Shipping hot swap to site -
Dre - Waveline EZ MAX
Asset 13210460
SN: M20406530008
Shipment Tracking Number
1Z01E3E70395076761
DELIVERED
10/9/2025
Expected back for repair:
SN: SR723010125SA
GE B125M
RMA Tracking Number
1Z01E3E79096064779
🔍Technician Findings
Received unit into Depot. Unit came into depot in good condition with:
1 x SpO2 Sensor
1 x NiBP Hose
2 x NiBP Cuffs
1 x Power Cable.
⚠️Problem Description
Hey there,
One of our vital sign machines won't read O2- we have swapped out several cords and it won't read. Can we get a loaner and send this out for repair? Thanks.
SN: SR723010125SA
GE B125M
https://www.ebiotrack.com/workorder.php?wo=68714
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Oct 3, 2025
To: emcentee@sonobello.com
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01307683Location: OR-PortlandAddress: 5100 S Macadam Ave, Suite 180 Portland, OR 97239Device: Problem Description: Hey there,
One of our vital sign machines won't read O2- we have swapp
Timeline
📞
Case Linked Oct 3, 12:46 PM
Case Number:00532794
Subject:vital sign machine not working
Status:Closed
📋
▶
3
Work Order Created Oct 3, 1:24 PM
Work Order Created → Parts Requested → Status: Awaiting Parts
📦
Parts Requested
Order:00082903
Status:Closed
📦
Status: Awaiting Parts by Derek Reynolds
From:Entered
To:Awaiting Parts
Duration in Previous:3m
⏳2.0 business days
💵
▶
3
3x Expenses Added Oct 6, 10:08 AM
3x Expenses Added → Parts Requested → Status: Reschedule
📦
Parts Requested
Order:00082962
Status:Closed
🔄
Status: Reschedule by John Rolston
From:Awaiting Parts
To:Reschedule
Duration in Previous:2d 20h
🚨15.0 business days
⏸️
Status: On Hold by Ryan SchwochowOct 27, 8:56 AM
From:Reschedule
To:On Hold
Duration in Previous:20d 22h
⏳3.0 business days
🔧
Status: Tech On Site by Samuel KleinOct 29, 4:59 PM