Hey there,
One of our vital sign machines won't read O2- we have swapped out several cords and it won't read. Can we get a loaner and send this out for repair? Thanks.
SN: SR723010125SA
GE B125M
Elaine McEntee I Lead Clinician
Sono Bello - Portland
5100 SW Macadam Ave Suite 180
Portland, OR 97239
direct 503.575.9515 I fax 503.295.5823
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Total Delay159.5 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Assigned
160.0d / 0.5d SLA
💬 Activities, Notes & Communications
🔧Work Performed
Shipping hot swap (Original Unit) to site -
GE B40
SN: SJF15303695WA
Asset ID: 12979832
Expected back for repair:
Dre - Waveline EZ MAX
Asset 13210460
SN: M20406530008
⚠️Problem Description
Hey there,
One of our vital sign machines won't read O2- we have swapped out several cords and it won't read. Can we get a loaner and send this out for repair? Thanks.
GE B40
SN: SJF15303695WA
Asset ID: 12979832 https://www.ebiotrack.com/workorder.php?wo=69383
📄Description
Vital Signs Monitor, GE B40
SONO BELLOW CONSIGNED
Timeline
📞
Case Linked Oct 3, 12:46 PM
Case Number:00532794
Subject:vital sign machine not working
Status:Closed
🚨20.0 business days
📋
Work Order Created Oct 31, 9:08 AM
Work Order:WO-01312259
Type:Virtual Tech - Depot
Priority:PC
🚨160.0 business days
🚫
Status: Canceled by Ryan SchwochowJun 24, 1:33 PM
From:Assigned
To:Canceled
Duration in Previous:236d 4h
Bottlenecks
Assigned
Duration: 160.0 business days (threshold: 4.0 business hours)