Q-00028875
Per Billy Peters 7 work orders for Syracuse depot repair. These are all Loretto units.
1) asset# 13040962,
2) asset# 13021937,
3) 13040961,
4) 13021923,
5) 13040956,
6)13040964,
7) 13049853
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300719Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030792 approved quote
Q-00028875 - Syracuse depot repair. Loretto units. , e
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 11, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300719Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030792 approved quote
Q-00028875 - Syracuse depot repair. Loretto units. , e
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 4, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300719Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030792 approved quote
Q-00028875 - Syracuse depot repair. Loretto units. , e
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 27, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300719Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030792 approved quote
Q-00028875 - Syracuse depot repair. Loretto units. , e
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 20, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300719Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030792 approved quote
Q-00028875 - Syracuse depot repair. Loretto units. , e
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 13, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300719Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030792 approved quote
Q-00028875 - Syracuse depot repair. Loretto units. , e
Nov 13, 2025 8:32am
@Ryan Schwochow ELE2430 qty1 (power cord) needs to be ordered to complete this repair.
Jan 30, 2026 4:17pm
@Taylor Duda question on the part I see there are 2 ELE2430 but on the quote only one and the labor on the quote is at 119. is the quote incorrect. should I bill as is.
MSG
PO#20-0321225 from Loretto Health and Rehab
Oct 28, 2025
Timeline
📞
Case Linked Jul 1, 10:24 AM
Case Number:00506941
Subject:Needs quote
Status:Closed
🚨46.0 business days
📋
Work Order Created Sep 2, 2:50 PM
Work Order:WO-01300719
Type:Depot - Syracuse
Priority:PSM
👷
▶
2
Technician Assigned Sep 2, 3:29 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Jessica Sells
From:Entered
To:Assigned
Duration in Previous:39m
🚨40.0 business days
⚠️
Status: Incomplete by Ryan SchwochowOct 27, 10:20 AM
From:Assigned
To:Incomplete
Duration in Previous:54d 18h
⏳2.0 business days
👷
▶
2
Technician Assigned Oct 28, 3:53 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Sherry Reich
From:Incomplete
To:Assigned
Duration in Previous:1d 5h
🚨11.0 business days
🔩
▶
3
3x Parts Added Nov 11, 8:34 AM
3x Parts Added → Technician Assigned → Status: Completed
👷
Technician Assigned by Ryan Schwochow
Technician:Billy Peters
✔️
Status: Completed by Ryan Schwochow
From:Assigned
To:Completed
Duration in Previous:13d 17h
⏳3.0 business days
📦
▶
2
Parts Requested Nov 13, 8:35 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:Completed
To:Awaiting Parts
Duration in Previous:2d 0h
🚨24.0 business days
👷
▶
2
Technician Assigned Dec 16, 3:53 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Ryan Schwochow
From:Awaiting Parts, Assigned
To:Assigned, Awaiting Parts
Duration in Previous:33d 7h, 0m
🚨30.0 business days
💵
▶
2
Expenses Added Jan 26, 9:22 AM
Expenses Added → Status: Reschedule
🔄
Status: Reschedule by Ryan Schwochow
From:Awaiting Parts
To:Reschedule
Duration in Previous:40d 17h
⏳2.0 business days
✔️
Status: Completed by Taylor DudaJan 27, 1:51 PM
From:Reschedule
To:Completed
Duration in Previous:1d 4h
🏁
Status: Closed by Taylor DudaJan 27, 5:04 PM
From:Completed
To:Closed
Duration in Previous:3h 13m
⏳3.9 business days
✔️
▶
3
Status: Completed Jan 30, 3:01 PM
Status: Completed → Labor Added → Status: Closed
⏱️
Labor Added
Type:Labor
Status:Open
Qty:1
🏁
Status: Closed by Ryan Schwochow
From:Completed
To:Closed
Duration in Previous:1m
📄
▶
2
Status: Ready to Bill Jan 30, 4:47 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Nancy Suarez
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⚠️8.9 business days
🧾
Invoice Created Feb 11, 1:46 PM
Invoice Number:SM-252719
Bottlenecks
Assigned
Duration: 39.6 business days (threshold: 4.0 business hours)
Exceeded by 39.1 business days
Assigned
Duration: 10.5 business days (threshold: 4.0 business hours)
Exceeded by 10.0 business days
Completed
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Awaiting Parts
Duration: 24.0 business days (threshold: 3.0 business days)
Exceeded by 21.0 business days
Awaiting Parts
Duration: 29.4 business days (threshold: 3.0 business days)
Exceeded by 26.4 business days
Closed
Duration: 3.2 business days (threshold: 1.0 business days)