Q-00028875
Per Billy Peters 7 work orders for Syracuse depot repair. These are all Loretto units.
1) asset# 13040962,
2) asset# 13021937,
3) 13040961,
4) 13021923,
5) 13040956,
6)13040964,
7) 13049853
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300727Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030816 approved quote
Q-00028875- Syracuse depot repair. Loretto units. ,
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 11, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300727Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030816 approved quote
Q-00028875- Syracuse depot repair. Loretto units. ,
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Dec 4, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300727Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030816 approved quote
Q-00028875- Syracuse depot repair. Loretto units. ,
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 27, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300727Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030816 approved quote
Q-00028875- Syracuse depot repair. Loretto units. ,
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 20, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300727Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030816 approved quote
Q-00028875- Syracuse depot repair. Loretto units. ,
📧
Email: Update: Awaiting Parts for Your Work Order
Completed Nov 13, 2025
To: tbrown@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: Update: Awaiting Parts for Your Work Order
Body:
Dear Customer,Thank you for choosing EMSAR for your service needs.We are currently awaiting the parts necessary to complete the work for your device.Work Order #: WO-01300727Location: LORETTOAddress: 700 EAST BRIGHTON AVE SYRACUSE, NY 13205Device: Problem Description: Q-00030816 approved quote
Q-00028875- Syracuse depot repair. Loretto units. ,
Nov 13, 2025 8:28am
@Ryan Schwochow 1x- CD011-2 - (Power cord assembly) : needs to be ordered to complete this repair.
Jan 30, 2026 4:24pm
@Ryan Schwochow I believe this is missing labor not sure if the other parts need to be added.
MSG
PO#20-0321230 from Loretto Health and Rehab
Oct 29, 2025
Timeline
📞
Case Linked Jul 1, 10:24 AM
Case Number:00506941
Subject:Needs quote
Status:Closed
🚨44.0 business days
📋
Work Order Created Sep 2, 3:09 PM
Work Order:WO-01300727
Type:Depot - Syracuse
Priority:PSM
👷
▶
2
Technician Assigned Sep 2, 3:21 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Jessica Sells
From:Entered
To:Assigned
Duration in Previous:11m
🚨39.0 business days
⚠️
Status: Incomplete by Ryan SchwochowOct 27, 10:10 AM
From:Assigned
To:Incomplete
Duration in Previous:54d 18h
⏳3.0 business days
👷
▶
2
Status: Assigned Oct 29, 11:51 AM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Sherry Reich
Technician:a0h8Y00000Jzl1WQAR, Ryan Schwochow
⚠️9.0 business days
✔️
Status: Completed by Ryan SchwochowNov 11, 8:38 AM
From:Assigned
To:Completed
Duration in Previous:12d 21h
⏳2.0 business days
📦
▶
2
Parts Requested Nov 13, 8:30 AM
Parts Requested → Status: Awaiting Parts
📦
Status: Awaiting Parts by Ryan Schwochow
From:Completed
To:Awaiting Parts
Duration in Previous:1d 23h
🚨35.0 business days
🔩
▶
2
2x Parts Added Jan 6, 6:01 PM
2x Parts Added → Status: Reschedule
🔄
Status: Reschedule by Julie Ann Shoemaker
From:Awaiting Parts
To:Reschedule
Duration in Previous:54d 9h
🚨14.7 business days
🏁
Status: Closed by Taylor DudaJan 27, 5:05 PM
From:Reschedule
To:Closed
Duration in Previous:20d 23h
⏳3.9 business days
✏️
Status: WO Correction Needed by Nancy SuarezJan 30, 4:22 PM
From:Closed
To:WO Correction Needed
Duration in Previous:2d 23h
⏱️
▶
2
Labor Added Jan 30, 4:58 PM
Labor Added → Status: Closed
🏁
Status: Closed by Ryan Schwochow
From:WO Correction Needed
To:Closed
Duration in Previous:36m
⏳1.9 business days
📄
▶
3
Status: Ready to Bill Feb 2, 9:11 AM
Status: Ready to Bill → Invoice Created → Status: Invoiced
🧾
Invoice Created
Invoice Number:SM-252763
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
Bottlenecks
Assigned
Duration: 38.6 business days (threshold: 4.0 business hours)
Exceeded by 38.1 business days
Assigned
Duration: 9.0 business days (threshold: 4.0 business hours)
Exceeded by 8.5 business days
Completed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Awaiting Parts
Duration: 35.0 business days (threshold: 3.0 business days)
Exceeded by 32.0 business days
Reschedule
Duration: 14.1 business days (threshold: 2.0 business days)
Exceeded by 12.1 business days
Closed
Duration: 3.2 business days (threshold: 1.0 business days)
Exceeded by 2.2 business days
Closed
Duration: 1.3 business days (threshold: 1.0 business days)