Deliver/Pickup
Concentrators that are broken
Repair
13082964 doesn’t turn run when turned on
13082738 alarms after 5 min
12985790 alarms after 5 min
12985786 give no air pressure
13082960 gives no air pressure
12995364 not working properly
12985778 keep beeping
12985783 alarm keeps going off
https://www.ebiotrack.com/omnicor/workorder.php?wo=7051
1/30/26 DPatton - Hi @[Scott Berry] Are we charging Wait TIme for pick up & drop off of these units?
1/26 TD- Moved to 1/27 as I cannot transport concentrators on a regular work day due to no room in vehicle - will do while on depot time tomorrow.
KSmith -- Scheduled pickup for 2/2. 8-10am
1/7 KSmith -- Sent email to schedule for 2/2
🔧Work Performed
TRAVEL TIME to pick up asset #s 1308296, 13082738, 12985790, 12985786, 13082960, 12995364, 12985778, 12985783 & 13123287 from site & delivered to Syracuse depot for evaluation & repair.
🔍Technician Findings
picked up asset #s 1308296, 13082738, 12985790, 12985786, 13082960, 12995364, 12985778, 12985783 & 13123287 from site & delivered to Syracuse depot for evaluation & repair.
⚠️Problem Description
Deliver/Pickup
Concentrators that are broken
Repair
13082964 doesn’t turn run when turned on
13082738 alarms after 5 min
12985790 alarms after 5 min
12985786 give no air pressure
13082960 gives no air pressure
12995364 not working properly
12985778 keep beeping
12985783 alarm keeps going off
https://www.ebiotrack.com/omnicor/workorder.php?wo=7051
From: astorrs@lorettosystem.org
To: ksmith@emsar.com
Cc: jcrehan@lorettosystem.org
Yes that works for me around about what time would you be arriving?
From: Kourtney Smith <ksmith@emsar.com>
Sent: Wednesday, January 7, 2026 10:08 AM
To: Storrs, Amanda L. <astorrs@lorettosystem.org>
Subject: [External] AUBURN SENIOR SERVICES -- EMSAR Repair -- WO-01328756
*** This email originated from outside of Loretto. Please be cautious of its contents and validate before opening attachmen
To: astorrs@lorettosystem.org
CC:
BCC:
Attachment: --none--
Subject: AUBURN SENIOR SERVICES -- EMSAR Repair -- WO-01328756
Body:
Hi Amanda,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for your healthcare equipment. Would you be able to confirm scheduling for the units at AUBURN SENIOR SERVICES located at 3 St Anthony Street?
· If not, would you have the contact information of the person I need to speak with?
· If you are
Jan 30, 2026 9:11am
Hi @Scott Berry Are we charging Wait TIme for pick up & drop off of these units? If yes, is it $119 per hour? Please advise when you get a chance.. thank you!
Work Order: WO-01328756
Account: AUBURN SENIOR SERVICES
Customer Case Number:
Location: AUBURN SENIOR SERVICES
Address: 3 ST ANTHONY STREET, AUBURN, NY 13021
Manufacturer:
Model #:
Serial #:
Contact Name: Amanda Storrs
Contact Phone:
Contact Email: astorrs@lorettosystem.org
Due Date: 2/3/2026
S
Case #00553271 – Broken concentrators
Status: Closed | Priority: High
Deliver/Pickup
Concentrators that are broken
Repair
13082964 doesn’t turn run when turned on
13082738 alarms after 5 min
12985790 alarms after 5 min
12985786 give no air pressure
13082960 gives no air pressure
12995364 not working properly
12985778 keep beeping
12985783 alarm keeps goi
💬Case Comment
Internal Dec 31, 2025 10:03am
Reached out to Scott Berry, Megan and Ryan to confirm how to quote based on SMC