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Parts Order Flow Analysis

Process mining visualization - comparing order paths to the ideal flow Cached Oct 21, 10:10pm

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✓ Most Common Path (Auto-Detected): Open → Picked → Ready to Ship → Pending → Shipped → Closed
27,033
Total Orders Analyzed
12.2%
Follow Happy Path
4.0
Avg Days (Happy Path)
87.8%
Have Deviations

Process Flow Graph

Happy Path Flow
Other Transitions
Flow width = number of orders

Violations & Deviations

Stages that cause orders to deviate from the happy path

In-Process
is an undesired activity
52%
14,105 orders
12 Days longer
15.6 Avg total days
Submitted
is an undesired activity
36%
9,638 orders
16 Days longer
20.2 Avg total days
Delivered
is an undesired activity
19%
5,219 orders
10 Days longer
14.4 Avg total days
Submitted to Customer
is an undesired activity
6%
1,657 orders
0 Days longer
1.1 Avg total days
Canceled
is an undesired activity
4%
1,123 orders
6 Days longer
9.9 Avg total days
Request Cancellation
is an undesired activity
4%
1,019 orders
10 Days longer
14.1 Avg total days
Received
is an undesired activity
0%
94 orders
8 Days longer
12.3 Avg total days
Ready to Pick
is an undesired activity
0%
26 orders
14 Days longer
18.3 Avg total days
Lead Time
is an undesired activity
0%
1 orders
0 Days longer
0.0 Avg total days

📊 Cluster Analysis - Happy Paths by Segment

Auto-discovered most common paths for each WO Type and Account. Click a row to filter the analysis.

WO Type Orders Most Common Path % Follow Avg Days Unique Paths
(Unknown) 19,897 Open → In-Process → Shipped → Closed 15% 15.1 631
(None) 2,547 Shipped → Closed 12% 0.0 251
Repair 2,303 Open → Picked → Ready to Ship → Pending → Shipped → Closed 18% 3.9 200
FCO 390 Open → Pending → Shipped → Closed 43% 16.2 32
Repair/PM 371 Open → Picked → Ready to Ship → Pending → Shipped → Closed 47% 5.5 18
Virtual Tech - Field Repair 341 Open → In-Process → Submitted → Shipped → Delivered → Closed 27% 25.8 85
Virtual Tech - Drop Shipment 252 Open → In-Process → Submitted → Shipped → Closed 50% 17.0 42
Depot 188 Open → Shipped → Closed 26% 4.8 33
Part Order 133 Open → In-Process → Submitted → Shipped → Closed 30% 9.6 40
SWAPOUT 119 Open → Canceled 21% 0.0 21
Parts Sale 103 Open → In-Process → Submitted → Shipped → Closed 31% 9.0 32
Preventive Maintenance 98 Open → In-Process → Submitted → Picked → Pending → Shipped → Closed 13% 85.7 34
Connectivity 90 Open → Picked → Ready to Ship → Pending → Shipped → Closed 48% 4.9 9
Virtual Tech - Depot 66 Open → Shipped → Closed 17% 20.0 27
Installation 36 Open → Closed 47% 0.0 11

Most Common Order Paths

Path Orders % of Total Avg Days Status
Open → Picked → Ready to Ship → Pending → Shipped → Closed 3,306 12.2% 4.0 ✓ Happy Path
Open → In-Process → Shipped → Closed 3,110 11.5% 15.0 Deviation
Open → Shipped → Closed 2,384 8.8% 7.8 Deviation
Open → Closed 1,876 6.9% 0.0 Deviation
Open → In-Process → Submitted → Shipped → Closed 1,577 5.8% 16.2 Deviation
Open → In-Process → Submitted → Shipped → Delivered → Closed 1,524 5.6% 22.9 Deviation
Submitted to Customer → Delivered → Closed 1,456 5.4% 0.1 Deviation
Open → In-Process → Shipped 1,184 4.4% 0.6 Deviation
Open → In-Process → Submitted → Picked → Ready to Ship → Pending → Shipped → Closed 741 2.7% 19.4 Deviation
Open → In-Process → Pending → Shipped → Closed 682 2.5% 16.3 Deviation
Open → In-Process → Submitted → Picked → Pending → Shipped → Closed 594 2.2% 18.1 Deviation
Open → Pending → Shipped → Closed 442 1.6% 30.1 Deviation
Open → Shipped 377 1.4% 0.0 Deviation
Open → In-Process → Submitted → Shipped 371 1.4% 10.5 Deviation
Open → Submitted → Shipped → Delivered → Closed 341 1.3% 29.7 Deviation