Process mining visualization - comparing order paths to the ideal flow Cached Oct 22, 1:24am
Stages that cause orders to deviate from the happy path
Auto-discovered most common paths for each WO Type and Account. Click a row to filter the analysis.
| WO Type | Orders | Most Common Path | % Follow | Avg Days | Unique Paths |
|---|---|---|---|---|---|
| (Unknown) | 19,900 | 15% | 15.2 | 626 | |
| (None) | 2,461 | 11% | 0.0 | 248 | |
| Repair | 2,303 | 18% | 3.9 | 202 | |
| FCO | 390 | 43% | 16.2 | 32 | |
| Repair/PM | 371 | 47% | 5.5 | 18 | |
| Virtual Tech - Field Repair | 341 | 27% | 27.4 | 84 | |
| Virtual Tech - Drop Shipment | 252 | 50% | 15.5 | 44 | |
| Depot | 188 | 26% | 4.8 | 35 | |
| Part Order | 133 | 37% | 12.6 | 41 | |
| SWAPOUT | 119 | 21% | 0.0 | 21 | |
| Parts Sale | 103 | 39% | 9.5 | 33 | |
| Preventive Maintenance | 98 | 13% | 85.7 | 34 | |
| Connectivity | 90 | 48% | 4.9 | 9 | |
| Virtual Tech - Depot | 66 | 17% | 20.0 | 25 | |
| Installation | 36 | 47% | 0.0 | 11 |
| Path | Orders | % of Total | Avg Days | Status |
|---|---|---|---|---|
| 3,278 | 12.2% | 4.0 | ✓ Happy Path | |
| 3,122 | 11.6% | 15.1 | Deviation | |
| 2,374 | 8.8% | 7.8 | Deviation | |
| 1,867 | 6.9% | 0.0 | Deviation | |
| 1,587 | 5.9% | 16.2 | Deviation | |
| 1,518 | 5.6% | 23.0 | Deviation | |
| 1,465 | 5.4% | 0.1 | Deviation | |
| 1,173 | 4.4% | 0.6 | Deviation | |
| 743 | 2.8% | 19.5 | Deviation | |
| 673 | 2.5% | 16.2 | Deviation | |
| 596 | 2.2% | 18.1 | Deviation | |
| 442 | 1.6% | 30.1 | Deviation | |
| 377 | 1.4% | 0.0 | Deviation | |
| 369 | 1.4% | 10.4 | Deviation | |
| 347 | 1.3% | 29.8 | Deviation |