Parts Order Flow Analysis

Process mining visualization - comparing order paths to the ideal flow Cached Oct 22, 1:24am

↻ Refresh History Report Back to Dashboard
✓ Most Common Path (Auto-Detected): Open → Picked → Ready to Ship → Pending → Shipped → Closed
26,950
Total Orders Analyzed
12.2%
Follow Happy Path
4.0
Avg Days (Happy Path)
87.8%
Have Deviations

Process Flow Graph

Happy Path Flow
Other Transitions
Flow width = number of orders

Violations & Deviations

Stages that cause orders to deviate from the happy path

In-Process
is an undesired activity
52%
14,076 orders
12 Days longer
15.6 Avg total days
Submitted
is an undesired activity
36%
9,614 orders
16 Days longer
20.2 Avg total days
Delivered
is an undesired activity
19%
5,193 orders
10 Days longer
14.4 Avg total days
Submitted to Customer
is an undesired activity
6%
1,666 orders
0 Days longer
1.1 Avg total days
Canceled
is an undesired activity
4%
1,118 orders
6 Days longer
9.6 Avg total days
Request Cancellation
is an undesired activity
4%
1,019 orders
10 Days longer
14.0 Avg total days
Received
is an undesired activity
0%
94 orders
8 Days longer
12.3 Avg total days
Ready to Pick
is an undesired activity
0%
26 orders
14 Days longer
18.3 Avg total days
Lead Time
is an undesired activity
0%
1 orders
0 Days longer
0.0 Avg total days

📊 Cluster Analysis - Happy Paths by Segment

Auto-discovered most common paths for each WO Type and Account. Click a row to filter the analysis.

WO Type Orders Most Common Path % Follow Avg Days Unique Paths
(Unknown) 19,900 Open → In-Process → Shipped → Closed 15% 15.2 626
(None) 2,461 Shipped → Closed 11% 0.0 248
Repair 2,303 Open → Picked → Ready to Ship → Pending → Shipped → Closed 18% 3.9 202
FCO 390 Open → Pending → Shipped → Closed 43% 16.2 32
Repair/PM 371 Open → Picked → Ready to Ship → Pending → Shipped → Closed 47% 5.5 18
Virtual Tech - Field Repair 341 Open → In-Process → Submitted → Shipped → Delivered → Closed 27% 27.4 84
Virtual Tech - Drop Shipment 252 Open → In-Process → Submitted → Shipped → Closed 50% 15.5 44
Depot 188 Open → Shipped → Closed 26% 4.8 35
Part Order 133 Open → In-Process → Submitted → Shipped → Closed 37% 12.6 41
SWAPOUT 119 Open → Canceled 21% 0.0 21
Parts Sale 103 Open → In-Process → Submitted → Shipped → Closed 39% 9.5 33
Preventive Maintenance 98 Open → In-Process → Submitted → Picked → Pending → Shipped → Closed 13% 85.7 34
Connectivity 90 Open → Picked → Ready to Ship → Pending → Shipped → Closed 48% 4.9 9
Virtual Tech - Depot 66 Open → Shipped → Closed 17% 20.0 25
Installation 36 Open → Closed 47% 0.0 11

Most Common Order Paths

Path Orders % of Total Avg Days Status
Open → Picked → Ready to Ship → Pending → Shipped → Closed 3,278 12.2% 4.0 ✓ Happy Path
Open → In-Process → Shipped → Closed 3,122 11.6% 15.1 Deviation
Open → Shipped → Closed 2,374 8.8% 7.8 Deviation
Open → Closed 1,867 6.9% 0.0 Deviation
Open → In-Process → Submitted → Shipped → Closed 1,587 5.9% 16.2 Deviation
Open → In-Process → Submitted → Shipped → Delivered → Closed 1,518 5.6% 23.0 Deviation
Submitted to Customer → Delivered → Closed 1,465 5.4% 0.1 Deviation
Open → In-Process → Shipped 1,173 4.4% 0.6 Deviation
Open → In-Process → Submitted → Picked → Ready to Ship → Pending → Shipped → Closed 743 2.8% 19.5 Deviation
Open → In-Process → Pending → Shipped → Closed 673 2.5% 16.2 Deviation
Open → In-Process → Submitted → Picked → Pending → Shipped → Closed 596 2.2% 18.1 Deviation
Open → Pending → Shipped → Closed 442 1.6% 30.1 Deviation
Open → Shipped 377 1.4% 0.0 Deviation
Open → In-Process → Submitted → Shipped 369 1.4% 10.4 Deviation
Open → Submitted → Shipped → Delivered → Closed 347 1.3% 29.8 Deviation