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Parts Order Process Capability

Statistical analysis of parts order cycle times — from creation to close

Total Orders

792

2025-10-21 to 2026-10-21

Avg Cycle Time

8.5 days

σ = 5.2 days

Median (P50)

8.0 days

P75: 11.0 · P90: 15.0

Variation (CV)

61%

Moderate

Outliers

4.4%

35 orders > 20 days

Total Value

$24,338

Avg: $497 · Med: $231

Distribution by Order Type (Box Plot)

Box = P25–P75 (IQR) | Line = median | ◯ = mean | Whiskers = min–max (capped at 1.5×IQR)

Total

P75: 11.0d

μ=8.5σ=5.2CV=61%

3rd Party Fulfilled

P75: 22.0d

μ=16.6σ=5.7CV=34%

EMSAR Fulfilled

P75: 14.0d

μ=9.7σ=6.3CV=65%

3rd Party Fulfilled - Dropship

P75: 20.0d

μ=9.4σ=6.7CV=71%

EMSAR Fulfilled - Dropship

P75: 13.0d

μ=9.3σ=7.2CV=77%

Customer Fulfilled

P75: 11.0d

μ=8.3σ=3.8CV=46%

EMSAR Fulfilled - Kiosk

P75: 10.0d

μ=8.0σ=3.3CV=42%

(None)

P75: 0.0d

μ=0.4σ=2.1CV=482%

Cycle Time Distribution

By Order Type

Type	Count	Mean	P50	P75
3rd Party Fulfilled	29	16.6d	15.0d	22.0d
EMSAR Fulfilled	191	9.7d	8.0d	14.0d
3rd Party Fulfilled - Dropship	8	9.4d	8.0d	20.0d
EMSAR Fulfilled - Dropship	33	9.3d	7.0d	13.0d
Customer Fulfilled	111	8.3d	8.0d	11.0d
EMSAR Fulfilled - Kiosk	382	8.0d	8.0d	10.0d
(None)	36	0.4d	0.0d	0.0d

Monthly Trend

Top Accounts by Total Delay Impact

Account	Orders	Mean	P50	P75	Total Delay	Impact
(Unknown)	792	8.5d	8.0d	11.0d	6,725d

By Current Status

Status	Count	Mean Days	P50	P75	P90
Closed	792	8.5	8.0	11.0	15.0

Top 20 Slowest Orders

Order	Type	Status	Cycle Days	Amount	Created
00083966	EMSAR Fulfilled	Closed	28	$918	2025-10-22
00084055	EMSAR Fulfilled	Closed	27	-	2025-10-23
00083967	3rd Party Fulfilled	Closed	27	$188	2025-10-22
00083971	EMSAR Fulfilled	Closed	27	$0	2025-10-22
00083995	3rd Party Fulfilled	Closed	27	$1,055	2025-10-22
00084117	3rd Party Fulfilled	Closed	26	$0	2025-10-24
00084131	EMSAR Fulfilled - Dropship	Closed	26	-	2025-10-24
00083942	EMSAR Fulfilled	Closed	26	-	2025-10-21
00083986	EMSAR Fulfilled	Closed	26	-	2025-10-22
00084161	EMSAR Fulfilled	Closed	25	-	2025-10-25
00084151	EMSAR Fulfilled - Dropship	Closed	24	-	2025-10-25
00083927	EMSAR Fulfilled - Kiosk	Closed	23	-	2025-10-21
00084188	3rd Party Fulfilled	Closed	23	$4,875	2025-10-25
00084002	EMSAR Fulfilled - Kiosk	Closed	23	-	2025-10-22
00084216	EMSAR Fulfilled - Dropship	Closed	23	-	2025-10-27
00083945	EMSAR Fulfilled	Closed	22	-	2025-10-21
00084046	EMSAR Fulfilled	Closed	22	-	2025-10-23
00083913	3rd Party Fulfilled	Closed	22	$156	2025-10-21
00083914	3rd Party Fulfilled	Closed	22	$156	2025-10-21
00083965	3rd Party Fulfilled	Closed	22	$527	2025-10-22