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Parts Order Process Capability

Statistical analysis of parts order cycle times — from creation to close

Total Orders

3,914

2025-08-13 to 2026-08-13

Avg Cycle Time

14.8 days

σ = 13.0 days

Median (P50)

10.0 days

P75: 17.0 · P90: 32.0

Variation (CV)

88%

Moderate

Outliers

9.6%

376 orders > 32 days

Total Value

$208,778

Avg: $384 · Med: $192

Distribution by Order Type (Box Plot)

Box = P25–P75 (IQR) | Line = median | ◯ = mean | Whiskers = min–max (capped at 1.5×IQR)

Total

P75: 17.0d

μ=14.8σ=13.0CV=88%

3rd Party Fulfilled

P75: 30.0d

μ=23.0σ=13.9CV=61%

EMSAR Fulfilled

P75: 29.0d

μ=20.9σ=16.7CV=80%

EMSAR Fulfilled - Dropship

P75: 24.0d

μ=17.2σ=15.3CV=89%

3rd Party Fulfilled - Dropship

P75: 21.0d

μ=14.0σ=14.5CV=104%

Customer Fulfilled

P75: 13.0d

μ=11.4σ=8.6CV=75%

EMSAR Fulfilled - Kiosk

P75: 12.0d

μ=10.8σ=8.1CV=75%

(None)

P75: 0.0d

μ=1.6σ=5.1CV=312%

Cycle Time Distribution

By Order Type

Type	Count	Mean	P50	P75
3rd Party Fulfilled	386	23.0d	20.0d	30.0d
EMSAR Fulfilled	977	20.9d	16.0d	29.0d
EMSAR Fulfilled - Dropship	163	17.2d	13.0d	24.0d
3rd Party Fulfilled - Dropship	74	14.0d	9.0d	21.0d
Customer Fulfilled	405	11.4d	9.0d	13.0d
EMSAR Fulfilled - Kiosk	1,859	10.8d	9.0d	12.0d
(None)	48	1.6d	0.0d	0.0d

Monthly Trend

Top Accounts by Total Delay Impact

Account	Orders	Mean	P50	P75	Total Delay	Impact
(Unknown)	3,914	14.8d	10.0d	17.0d	57,861d

By Current Status

Status	Count	Mean Days	P50	P75	P90
Closed	3,914	14.8	10.0	17.0	32.0

Top 20 Slowest Orders

Order	Type	Status	Cycle Days	Amount	Created
00080184	3rd Party Fulfilled - Dropship	Closed	92	$144	2025-08-18
00080567	EMSAR Fulfilled	Closed	85	$72	2025-08-25
00080568	EMSAR Fulfilled	Closed	85	$72	2025-08-25
00080060	EMSAR Fulfilled	Closed	84	-	2025-08-15
00080717	EMSAR Fulfilled	Closed	84	-	2025-08-26
00079922	EMSAR Fulfilled	Closed	82	-	2025-08-13
00080818	EMSAR Fulfilled	Closed	81	-	2025-08-27
00079977	EMSAR Fulfilled	Closed	81	-	2025-08-14
00080281	EMSAR Fulfilled - Kiosk	Closed	79	-	2025-08-19
00080570	EMSAR Fulfilled	Closed	78	$72	2025-08-25
00080569	EMSAR Fulfilled	Closed	78	$72	2025-08-25
00080571	EMSAR Fulfilled	Closed	78	$72	2025-08-25
00080572	EMSAR Fulfilled	Closed	78	$72	2025-08-25
00080573	EMSAR Fulfilled	Closed	78	$72	2025-08-25
00080414	EMSAR Fulfilled - Dropship	Closed	78	-	2025-08-21
00080945	EMSAR Fulfilled	Closed	77	-	2025-08-28
00080421	EMSAR Fulfilled - Kiosk	Closed	77	-	2025-08-21
00080929	EMSAR Fulfilled - Kiosk	Closed	76	-	2025-08-28
00080033	EMSAR Fulfilled	Closed	76	-	2025-08-14
00080792	EMSAR Fulfilled	Closed	76	-	2025-08-27