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Parts Order Process Capability

Statistical analysis of parts order cycle times — from creation to close

Total Orders

8,167

2025-05-14 to 2026-05-14

Avg Cycle Time

15.6 days

σ = 16.0 days

Median (P50)

11.0 days

P75: 18.0 · P90: 33.0

Variation (CV)

103%

High variability

Outliers

9.1%

741 orders > 35 days

Total Value

$534,227

Avg: $387 · Med: $188

Distribution by Order Type (Box Plot)

Box = P25–P75 (IQR) | Line = median | ◯ = mean | Whiskers = min–max (capped at 1.5×IQR)

Total

P75: 18.0d

μ=15.6σ=16.0CV=103%

3rd Party Fulfilled

P75: 29.0d

μ=22.0σ=17.4CV=79%

EMSAR Fulfilled

P75: 28.0d

μ=21.8σ=21.4CV=98%

(None)

P75: 17.0d

μ=14.3σ=24.4CV=171%

Customer Fulfilled

P75: 15.0d

μ=13.0σ=10.8CV=83%

EMSAR Fulfilled - Dropship

P75: 14.0d

μ=12.9σ=17.3CV=134%

EMSAR Fulfilled - Kiosk

P75: 13.0d

μ=12.1σ=11.0CV=90%

3rd Party Fulfilled - Dropship

P75: 14.0d

μ=11.8σ=13.1CV=111%

Cycle Time Distribution

By Order Type

Type	Count	Mean	P50	P75
3rd Party Fulfilled	817	22.0d	16.0d	29.0d
EMSAR Fulfilled	2,003	21.8d	15.0d	28.0d
(None)	79	14.3d	0.0d	17.0d
Customer Fulfilled	744	13.0d	10.0d	15.0d
EMSAR Fulfilled - Dropship	445	12.9d	7.0d	14.0d
EMSAR Fulfilled - Kiosk	3,899	12.1d	9.0d	13.0d
3rd Party Fulfilled - Dropship	178	11.8d	8.0d	14.0d

Monthly Trend

Top Accounts by Total Delay Impact

Account	Orders	Mean	P50	P75	Total Delay	Impact
(Unknown)	8,167	15.6d	11.0d	18.0d	127,631d

By Current Status

Status	Count	Mean Days	P50	P75	P90
Closed	8,167	15.6	11.0	18.0	33.0

Top 20 Slowest Orders

Order	Type	Status	Cycle Days	Amount	Created
00076346	EMSAR Fulfilled - Dropship	Closed	165	$139	2025-06-06
00075882	EMSAR Fulfilled	Closed	159	$84	2025-05-29
00075645	EMSAR Fulfilled	Closed	159	-	2025-05-23
00076490	EMSAR Fulfilled	Closed	156	$78	2025-06-10
00075685	EMSAR Fulfilled	Closed	155	-	2025-05-27
00075922	EMSAR Fulfilled	Closed	152	-	2025-05-30
00076799	3rd Party Fulfilled	Closed	144	$24	2025-06-16
00076460	EMSAR Fulfilled - Dropship	Closed	142	-	2025-06-09
00077421	EMSAR Fulfilled	Closed	140	$676	2025-06-27
00076224	EMSAR Fulfilled - Kiosk	Closed	139	-	2025-06-04
00076303	EMSAR Fulfilled - Kiosk	Closed	138	-	2025-06-05
00077099	EMSAR Fulfilled	Closed	134	-	2025-06-23
00076834	EMSAR Fulfilled - Dropship	Closed	130	$228	2025-06-16
00077857	EMSAR Fulfilled	Closed	128	-	2025-07-07
00077577	EMSAR Fulfilled - Kiosk	Closed	128	-	2025-07-01
00077011	EMSAR Fulfilled	Closed	125	-	2025-06-19
00077217	EMSAR Fulfilled	Closed	125	$175	2025-06-24
00075378	EMSAR Fulfilled	Closed	122	-	2025-05-20
00077850	EMSAR Fulfilled - Kiosk	Closed	122	-	2025-07-07
00075428	EMSAR Fulfilled	Closed	121	-	2025-05-21