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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319156 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319157 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319158 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319159 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319160 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319161 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319162 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319163 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319164 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319165 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319166 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319167 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319168 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319169 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319170 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319171 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319172 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319173 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319174 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319175 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319176 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319177 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319178 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319179 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319180 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319181 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319182 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319183 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319184 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319185 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319186 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319187 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319188 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319189 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319190 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319191 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319192 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319193 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319194 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319195 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319196 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319197 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319198 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319199 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319200 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319201 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319202 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319203 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319204 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319205 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d