Proximity scheduling efficiency — actual vs closest eligible technician
| # | Coordinator | WO Count | Avg Δ Distance | Median Δ | P75 Δ | Avg Actual Dist | Outlier Rate | Outlier WOs |
|---|---|---|---|---|---|---|---|---|
| 1 | Emmanuel Morales | 7 | 1,614.3 mi | 1,599.2 | 2,023.1 | 1,685.9 mi | 100% | 7 |
| 2 | Natosha Beierschmitt | 27 | 807.7 mi | 975.8 | 1,342.3 | 876.3 mi | 81.5% | 22 |
| 3 | David Carvalho | 11 | 673.6 mi | 622.9 | 952.4 | 718.8 mi | 100% | 11 |
| 4 | Fady Messak | 26 | 634.8 mi | 480.3 | 1,282.4 | 717.1 mi | 80.8% | 21 |
| 5 | Chris Bakkemo | 21 | 434.7 mi | 859.5 | 859.5 | 501.4 mi | 57.1% | 12 |
| 6 | Jennifer Johnson | 59 | 420.9 mi | 321.3 | 539.3 | 437.9 mi | 83.1% | 49 |
| 7 | Scott Berry | 6 | 377.8 mi | 428.2 | 428.2 | 393.6 mi | 100% | 6 |
| 8 | Shelby Robinson | 9 | 333.5 mi | 15.4 | 85.5 | 986.9 mi | 44.4% | 4 |
| 9 | Nicole Floyd | 6 | 236.4 mi | 260.6 | 260.6 | 242.8 mi | 100% | 6 |
| 10 | Brandi Alvarez | 57 | 231.8 mi | 253.0 | 533.1 | 248.4 mi | 54.4% | 31 |
| 11 | Angela Roosa | 97 | 228.3 mi | 168.2 | 217.0 | 233.7 mi | 63.9% | 62 |
| 12 | Laura Hill | 661 | 225.8 mi | 6.8 | 300.6 | 240.8 mi | 32.2% | 213 |
| 13 | Megan Klose | 101 | 224.7 mi | 0.0 | 57.6 | 304.9 mi | 32.7% | 33 |
| 14 | Mandy Newman | 271 | 223.7 mi | 79.6 | 267.1 | 253.1 mi | 61.3% | 166 |
| 15 | Matthew Bateman | 56 | 218.4 mi | 238.6 | 524.5 | 244.8 mi | 50% | 28 |
| 16 | Rebecca Arnold | 94 | 200.1 mi | 39.1 | 77.3 | 209.4 mi | 43.6% | 41 |
| 17 | MICHAEL MCNAMARA | 33 | 183.2 mi | 195.0 | 195.0 | 342.1 mi | 93.9% | 31 |
| 18 | Ashley Luman | 980 | 174.7 mi | 5.7 | 168.2 | 185.3 mi | 45.2% | 443 |
| 19 | Mark Franks | 18 | 171.6 mi | 101.6 | 167.5 | 194.6 mi | 55.6% | 10 |
| 20 | Sherry Reich | 7 | 124.0 mi | 25.2 | 25.2 | 175.4 mi | 14.3% | 1 |
| 21 | Cristina Everetts | 376 | 112.4 mi | 18.9 | 65.2 | 153.8 mi | 34.6% | 130 |
| 22 | Micah Peters | 7 | 88.1 mi | 66.7 | 66.8 | 93.8 mi | 100% | 7 |
| 23 | Kim Pearson | 513 | 85.7 mi | 4.3 | 4.3 | 87.8 mi | 7% | 36 |
| 24 | Kaitlyn Kelch | 1102 | 84.4 mi | 9.5 | 49.2 | 128.4 mi | 24.3% | 268 |
| 25 | Rich Fosbury | 35 | 74.0 mi | 40.2 | 106.1 | 107.6 mi | 45.7% | 16 |
| 26 | Mozammel Sajib | 7 | 71.7 mi | 69.8 | 70.6 | 109.2 mi | 71.4% | 5 |
| 27 | Abby Jinerson | 1844 | 67.3 mi | 5.2 | 83.1 | 93.2 mi | 29.1% | 536 |
| 28 | Melissa Owens | 1160 | 60.6 mi | 6.9 | 68.6 | 99.6 mi | 29.2% | 339 |
| 29 | Michael Burris | 640 | 57.1 mi | 0.0 | 26.8 | 99.9 mi | 16.7% | 107 |
| 30 | Tami Dawe | 163 | 53.9 mi | 4.3 | 4.3 | 58.0 mi | 8% | 13 |
| 31 | Charles Ramen | 1299 | 53.1 mi | 0.0 | 57.8 | 99.8 mi | 27.1% | 352 |
| 32 | Rhea Berry | 354 | 48.9 mi | 0.0 | 8.6 | 76.8 mi | 15% | 53 |
| 33 | Stephanie Ramen | 32 | 44.0 mi | 0.0 | 0.0 | 56.6 mi | 12.5% | 4 |
| 34 | Kourtney Smith | 1223 | 43.1 mi | 7.8 | 37.9 | 65.4 mi | 15.5% | 190 |
| 35 | Leona Coonrod | 238 | 33.4 mi | 10.1 | 65.6 | 47.7 mi | 27.3% | 65 |
| 36 | Erin Martin | 127 | 30.1 mi | 0.0 | 13.7 | 67.5 mi | 8.7% | 11 |
| 37 | Brandi Rodriguez | 39 | 16.9 mi | 15.0 | 29.9 | 91.6 mi | 2.6% | 1 |
| 38 | Kimberly Hardison | 6 | 4.5 mi | 0.0 | 0.0 | 42.2 mi | 0% | 0 |
| 39 | Brendan Chaney | 9 | 0.0 mi | 0.0 | 0.0 | 1.8 mi | 0% | 0 |