eBT Reports

Tech Placement & Utilization

Proximity scheduling efficiency — actual vs closest eligible technician

2,494

WOs Analyzed

8.3

Median Δ Distance (mi)

109.4

P75 Δ Distance

433.6

P90 Δ Distance

33.5%

Outlier Rate (>50mi)

836

Outlier WOs

387,129

Avoidable Miles

Executive Summary Coordinator Leaderboard Outlier Queue Data Quality

Coordinator Efficiency Leaderboard

#	Coordinator	WO Count	Avg Δ Distance	Median Δ	P75 Δ	Avg Actual Dist	Outlier Rate	Outlier WOs
1	Jennifer Johnson	8	626.6 mi	433.6	1,077.3	650.8 mi	100%	8
2	Fady Messak	18	576.2 mi	480.3	1,010.4	648.4 mi	83.3%	15
3	Megan Klose	41	539.4 mi	71.5	1,353.9	644.0 mi	61%	25
4	Rebecca Arnold	29	459.8 mi	66.7	924.6	467.9 mi	55.2%	16
5	Scott Berry	5	428.2 mi	428.2	428.2	445.8 mi	100%	5
6	Laura Hill	261	312.0 mi	6.8	363.7	328.8 mi	37.9%	99
7	Mandy Newman	38	221.9 mi	134.6	197.8	293.5 mi	57.9%	22
8	Kaitlyn Kelch	162	202.2 mi	186.3	356.8	216.9 mi	53.7%	87
9	Stephanie Ramen	5	179.0 mi	28.0	433.6	189.9 mi	40%	2
10	MICHAEL MCNAMARA	5	156.0 mi	195.0	195.0	291.8 mi	80%	4
11	Angela Roosa	41	131.5 mi	174.0	216.4	136.5 mi	61%	25
12	Ashley Luman	254	128.9 mi	1.2	116.0	139.2 mi	37.8%	96
13	Michael Burris	73	110.4 mi	2.0	27.6	140.8 mi	19.2%	14
14	Rich Fosbury	10	87.5 mi	86.9	114.2	106.8 mi	90%	9
15	Matthew Bateman	11	75.1 mi	6.8	238.6	105.9 mi	27.3%	3
16	Melissa Owens	185	69.8 mi	14.2	66.9	104.6 mi	30.3%	56
17	Kim Pearson	80	63.5 mi	4.3	4.3	63.9 mi	3.8%	3
18	Abby Jinerson	190	58.6 mi	9.8	67.9	87.5 mi	32.1%	61
19	Tami Dawe	21	51.8 mi	4.3	4.3	54.1 mi	4.8%	1
20	Cristina Everetts	10	49.3 mi	15.1	78.0	93.2 mi	40%	4
21	Erin Martin	14	45.8 mi	0.0	13.7	73.2 mi	14.3%	2
22	Rhea Berry	65	45.1 mi	6.8	6.8	62.3 mi	12.3%	8
23	Leona Coonrod	27	23.3 mi	0.0	18.2	36.1 mi	18.5%	5
24	Kourtney Smith	138	19.5 mi	8.9	38.4	39.4 mi	10.1%	14
25	Charles Ramen	217	17.7 mi	0.0	13.8	52.1 mi	11.1%	24
26	Mark Franks	5	16.7 mi	6.8	8.6	25.5 mi	20%	1
27	Brandi Rodriguez	7	12.9 mi	0.0	0.0	68.3 mi	14.3%	1
28	Brendan Chaney	6	0.0 mi	0.0	0.0	1.8 mi	0%	0