eBT Reports

Tech Placement & Utilization

Proximity scheduling efficiency — actual vs closest eligible technician

2,130

WOs Analyzed

7.2

Median Δ Distance (mi)

96.2

P75 Δ Distance

433.6

P90 Δ Distance

32.8%

Outlier Rate (>50mi)

698

Outlier WOs

332,908

Avoidable Miles

Executive Summary Coordinator Leaderboard Outlier Queue Data Quality

Coordinator Efficiency Leaderboard

#	Coordinator	WO Count	Avg Δ Distance	Median Δ	P75 Δ	Avg Actual Dist	Outlier Rate	Outlier WOs
1	Fady Messak	8	725.3 mi	1,010.4	1,282.4	807.4 mi	75%	6
2	Jennifer Johnson	8	626.6 mi	433.6	1,077.3	650.8 mi	100%	8
3	Megan Klose	41	539.4 mi	71.5	1,353.9	644.0 mi	61%	25
4	Scott Berry	5	428.2 mi	428.2	428.2	445.8 mi	100%	5
5	Rebecca Arnold	27	425.4 mi	66.7	924.6	433.7 mi	51.9%	14
6	Laura Hill	207	301.8 mi	6.8	363.2	319.6 mi	32.9%	68
7	Kaitlyn Kelch	151	213.3 mi	304.5	356.8	227.1 mi	55.6%	84
8	Mandy Newman	32	184.8 mi	61.8	197.8	258.5 mi	50%	16
9	Stephanie Ramen	5	179.0 mi	28.0	433.6	189.9 mi	40%	2
10	Ashley Luman	238	135.7 mi	1.2	143.3	146.3 mi	37.8%	90
11	Michael Burris	65	114.7 mi	2.0	27.6	144.3 mi	20%	13
12	Rich Fosbury	9	88.1 mi	86.9	114.2	108.4 mi	88.9%	8
13	Matthew Bateman	11	75.1 mi	6.8	238.6	105.9 mi	27.3%	3
14	Melissa Owens	171	70.2 mi	13.9	66.7	105.4 mi	29.2%	50
15	Kim Pearson	70	65.2 mi	4.3	4.3	65.6 mi	2.9%	2
16	Abby Jinerson	161	59.1 mi	9.3	79.2	89.4 mi	29.8%	48
17	Tami Dawe	20	52.6 mi	4.3	4.3	54.7 mi	5%	1
18	Cristina Everetts	10	49.3 mi	15.1	78.0	93.2 mi	40%	4
19	Rhea Berry	63	46.6 mi	6.8	6.8	63.1 mi	12.7%	8
20	Erin Martin	14	45.8 mi	0.0	13.7	73.2 mi	14.3%	2
21	Leona Coonrod	22	23.8 mi	1.0	18.2	36.0 mi	18.2%	4
22	Kourtney Smith	102	20.4 mi	11.0	38.4	38.4 mi	11.8%	12
23	Charles Ramen	178	20.4 mi	0.0	21.2	56.1 mi	12.4%	22
24	Angela Roosa	18	10.4 mi	5.7	6.1	16.1 mi	11.1%	2
25	Brandi Rodriguez	6	0.0 mi	0.0	0.0	53.8 mi	0%	0
26	Brendan Chaney	5	0.0 mi	0.0	0.0	1.8 mi	0%	0