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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
320d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 277d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 278d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 265d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 256d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 250d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 253d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318915 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318916 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318917 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318918 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318919 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318920 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318921 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318922 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318923 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318924 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318925 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318926 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318927 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318928 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318929 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318930 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318931 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318932 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318933 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318934 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318935 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318936 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318937 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318938 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318939 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318940 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318941 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318942 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318943 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318944 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318945 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318946 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318947 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318948 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318949 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318950 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318951 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318952 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318953 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318954 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318955 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318956 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318957 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318958 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318959 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318960 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318961 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318962 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318963 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318964 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 418d
2 GE Healthcare FMI 2,737 2,737 268d
3 HIGI LLC 1,207 1,207 288d
4 GCX Medical 825 825 267d
5 CVS 515 515 313d
6 GE HEALTHCARE 489 489 285d
7 Oak Street Health 243 243 264d
8 MIDMARK 187 187 255d
9 AGILENT TECHNOLOGIES (ASP) 173 173 268d
10 AGILENT TECHNOLOGIES (VPD) 153 153 282d
11 TEXAS MEDICAL SCREENING 144 144 259d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 411d
13 Conviva Care Solutions (Humana) 99 99 262d
14 Modern Animal Hospital 63 63 260d
15 HCA Urgent Care 62 62 275d