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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
254d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 211d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 212d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 199d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 190d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 184d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 187d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318965 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318966 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318967 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318968 100 198d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318969 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318970 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318971 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318972 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318973 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318974 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318975 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318976 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318977 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318978 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318979 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318980 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318981 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318982 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318983 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318984 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318985 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318986 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318987 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318988 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318989 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318990 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318991 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318992 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318993 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318994 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318995 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318996 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318997 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318998 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01318999 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319000 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319001 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319002 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319003 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319004 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319005 100 198d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319006 100 198d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319007 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319008 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319009 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319010 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319011 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319012 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319013 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319014 100 202d 54d 259d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 352d
2 GE Healthcare FMI 2,737 2,737 202d
3 HIGI LLC 1,207 1,207 222d
4 GCX Medical 825 825 201d
5 CVS 515 515 247d
6 GE HEALTHCARE 489 489 219d
7 Oak Street Health 243 243 198d
8 MIDMARK 187 187 189d
9 AGILENT TECHNOLOGIES (ASP) 173 173 202d
10 AGILENT TECHNOLOGIES (VPD) 153 153 216d
11 TEXAS MEDICAL SCREENING 144 144 193d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 346d
13 Conviva Care Solutions (Humana) 99 99 196d
14 Modern Animal Hospital 63 63 194d
15 HCA Urgent Care 62 62 209d