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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
320d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 277d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 278d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 265d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 256d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 250d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 253d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319015 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319016 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319017 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319018 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319019 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319020 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319021 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319022 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319023 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319024 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319025 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319026 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319027 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319028 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319029 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319030 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319031 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319032 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319033 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319034 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319035 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319036 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319037 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319038 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319039 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319040 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319041 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319042 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319043 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319044 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319045 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319046 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319047 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319048 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319049 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319050 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319051 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319052 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319053 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319054 100 264d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319055 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319056 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319057 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319058 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319059 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319060 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319061 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319062 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319063 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —
WO-01319064 100 268d 54d 325d Needs Action Dispatch Entered GCX Medical Upgrade Project PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 418d
2 GE Healthcare FMI 2,737 2,737 268d
3 HIGI LLC 1,207 1,207 288d
4 GCX Medical 825 825 267d
5 CVS 515 515 313d
6 GE HEALTHCARE 489 489 285d
7 Oak Street Health 243 243 264d
8 MIDMARK 187 187 255d
9 AGILENT TECHNOLOGIES (ASP) 173 173 268d
10 AGILENT TECHNOLOGIES (VPD) 153 153 282d
11 TEXAS MEDICAL SCREENING 144 144 259d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 411d
13 Conviva Care Solutions (Humana) 99 99 262d
14 Modern Animal Hospital 63 63 260d
15 HCA Urgent Care 62 62 275d