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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319106 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319107 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319108 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319109 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319110 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319111 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319112 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319113 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319114 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319115 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319116 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319117 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319118 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319119 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319120 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319121 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319122 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319123 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319124 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319125 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319126 100 193d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319127 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319128 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319129 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319130 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319131 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319132 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319133 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319134 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319135 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319136 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319137 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319138 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319139 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319140 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319141 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319142 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319143 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319144 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319145 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319146 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319147 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319148 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319149 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319150 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319151 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319152 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319153 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319154 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319155 100 197d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 204d