Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 249d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318248 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318249 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318250 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318251 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318252 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318253 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318254 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318255 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318256 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318260 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318263 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318265 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318266 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318267 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318268 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318269 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318270 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318271 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318272 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318273 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318274 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318275 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318276 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318277 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318278 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318279 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318280 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318281 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318283 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318284 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318285 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318286 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318287 100 292d — 325d Needs Action Holding Ready for Release GE Healthcare FMI FCO — PC —
WO-01318291 100 261d — 325d Needs Action Materials Awaiting Parts ShurMed EMS Repair — P7 —
WO-01318305 100 261d — 325d Needs Action Field Work Tech On Site AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — PSM —
WO-01318314 100 268d — 325d Needs Action Coordinators Scheduled RENO VOLUNTEER FIRE DEPARTMENT Preventive Maintenance — PSM —
WO-01318319 100 262d — 325d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318323 100 297d — 325d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318340 100 267d — 325d Needs Action Coordinators Scheduled Vera Whole Health Inspection — PSM —
WO-01318348 100 263d — 325d Needs Action Coordinators Scheduled Metro Community Health Center Inspection — PSM —
WO-01318351 100 266d — 325d Needs Action Coordinators Assigned Centurion of Georgia Inspection — PSM —
WO-01318366 100 262d — 325d Needs Action Billing Billing Review PORTLAND FUNERAL SERVICE Repair — P7 —
WO-01318583 100 289d — 324d Needs Action Materials Awaiting Parts HIGI LLC Repair — P4 —
WO-01318587 100 324d — 324d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318588 100 310d — 324d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318596 100 311d — 324d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —
WO-01318597 100 283d — 324d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection — PSM —
WO-01318602 100 295d — 324d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01318605 100 282d — 324d Needs Action Materials Awaiting Parts Ellis Pain Center Repair — P3 —
WO-01318607 100 262d — 324d Needs Action Coordinators Scheduled Atrius Health Inspection — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 284d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 267d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 410d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 273d