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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319566 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319567 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319568 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319569 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319570 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319571 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319572 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319573 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319576 100 261d — 322d Needs Action Billing Ready to Bill GCX Medical Upgrade — PC —
WO-01319580 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319581 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319582 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319583 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319584 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319585 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319586 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319587 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319588 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319589 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319590 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319591 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319592 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319593 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319594 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319595 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319596 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319597 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319598 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319599 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319600 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319601 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319602 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319603 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319604 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319605 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319606 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319607 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319608 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319609 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319610 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319611 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319612 100 261d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319613 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319614 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319615 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319616 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319617 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319618 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319619 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319620 100 265d — 322d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d