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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 368d 962d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 248d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01112860 960d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2024-01-06
WO-01112510 962d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2024-01-04
WO-01112512 962d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2024-01-04
WO-01111865 963d
Critical Holding On Hold ZONO SANITECH Upgrade — 2024-01-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical