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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
307d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 330d 433d 1,027d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 628d
2,762 0 0 0
Billing 401 292d 314d 763d
401 0 0 0
Material Management 283 272d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01112860 1,026d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2024-01-06
WO-01112510 1,027d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2024-01-04
WO-01112512 1,027d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2024-01-04
WO-01111865 1,028d
Critical Holding On Hold ZONO SANITECH Upgrade — 2024-01-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical