Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

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WOs Analyzed

550

Total Travel Cost

$18,646

27,829 miles

Avoidable Cost

$7,885

11,769 excess miles

Optimal Cost

$10,760

If closest tech always used

Avg Excess / WO

21.4 mi

$14.34 per WO

Median Excess

0.0 mi

Outlier Rate (>50mi)

10.4%

57 WOs

Actual Travel Expenses

From 228 WOs with expense data

Total Expenses

$80,884

Labor - Travel

$47,279

Mileage

$134

Lodging

$6,987

Airfare

$3,348

Car Rental

$2,630

Per Diem

$2,425

Meals

Other

$18,081

Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

#	Vertical	WOs	Avoidable Cost	Impact	Avg Excess	Outliers	Flew	Actual Expense	Techs
1	FCO	119	$2,558	32.4%	32.1 mi	10	—	$13,561	6
2	Healthcare Provider	118	$1,684	21.4%	21.3 mi	13	✈ 1	$37,985	6
3	Bed Services	190	$1,641	20.8%	12.9 mi	23	✈ 1	$3,239	4
4	Kiosk	107	$1,267	16.1%	17.7 mi	9	—	$15,134	6
5	Lab/Power	4	$642	8.1%	239.4 mi	1	✈ 1	$1,492	3
6	EMS	4	$94	1.2%	35.1 mi	1	—	$3,266	3
7	Training/Other	8	$0	0%	0.0 mi	0	✈ 2	$6,206	3

By State

States with the highest total avoidable travel cost.

#	State	WOs	Avoidable Cost	Impact	Avg Excess	Flew
1	GA	550	$7,885		21.4 mi	✈ 5

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

#	City	State	WOs	Avoidable Cost	Avg Excess	Flew
1	Columbus	GA	197	$2,379	18.0 mi	✈ 2
2	Atlanta	GA	59	$720	18.2 mi	—
3	Norcross	GA	6	$501	124.7 mi	—
4	Augusta	GA	6	$482	119.8 mi	—
5	Alpharetta	GA	4	$455	169.8 mi	—
6	ATLANTA,	GA	35	$304	13.0 mi	—
7	ATLANTA	GA	12	$210	26.2 mi	—
8	Savannah	GA	4	$209	78.1 mi	—
9	Macon	GA	5	$142	42.5 mi	—
10	ROSWELL	GA	3	$123	61.0 mi	—
11	Conyers	GA	7	$68	14.6 mi	—
12	Marietta	GA	4	$66	24.5 mi	—
13	Decatur	GA	13	$58	6.7 mi	—
14	Lawrenceville	GA	8	$46	8.6 mi	—
15	Lithonia	GA	4	$46	17.2 mi	—
16	Cumming	GA	3	$42	20.8 mi	—
17	Locust Grove	GA	4	$34	12.7 mi	—
18	Carrollton	GA	4	$28	10.6 mi	—
19	Griffin	GA	3	$25	12.3 mi	—
20	Dallas	GA	3	$13	6.6 mi	—
21	Mableton	GA	6	$13	3.3 mi	—
22	Powder Springs	GA	4	$9	3.5 mi	—
23	Mcdonough	GA	4	$8	3.0 mi	—
24	Smyrna	GA	4	$7	2.7 mi	—
25	Ball Ground	GA	4	$3	1.1 mi	—

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

#	Coordinator	WOs	Avoidable Cost	Avg Excess	Outliers	Flew	Actual Expense	Techs Used
1	Abby Jinerson	338	$2,760	12.2 mi	30	✈ 4	$53,065	9
2	Mandy Newman	6	$1,252	311.4 mi	3	—	$12	3
3	Melissa Owens	5	$503	150.2 mi	3	—	$1,054	4
4	Erin Martin	63	$421	10.0 mi	1	—	$1,759	2
5	Laura Hill	8	$269	50.3 mi	5	—	$1,368	4
6	Cristina Everetts	7	$73	15.5 mi	1	—	$781	2
7	Rhea Berry	28	$31	1.7 mi	0	—	$2,406	3

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

#	Technician	WOs	Avoidable Cost	Avg Actual Dist	Avg Excess	Outliers	Flew	States	Actual Expense
1	Torre Gifford	54	$1,042	43 mi	28.8 mi	20	✈ 1	1	$10,203
2	Cynthia G Deville	85	$740	40 mi	13.0 mi	8	—	1	$13,711
3	Henry Holmes	65	$623	46 mi	14.3 mi	4	✈ 1	1	$18,519
4	Bruce Ballard	83	$551	57 mi	9.9 mi	1	—	1	$7,841
5	Dylan Ingraham	38	$516	59 mi	20.3 mi	3	—	1	$10,364
6	Rozier Cole	5	$229	179 mi	68.3 mi	2	—	1	$4,182
7	Eric Colon	5	$120	100 mi	35.8 mi	1	—	1	$2,892
8	Nkosi Wilson	26	$88	26 mi	5.1 mi	1	—	1	$1,917
9	Kenneth Lancara	169	$0	11 mi	0.0 mi	0	✈ 1	1	$3,406