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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 204d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319132 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319133 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319134 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319135 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319136 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319137 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319138 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319139 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319140 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319141 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319142 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319143 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319144 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319145 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319146 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319147 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319148 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319149 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319150 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319151 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319152 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319153 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319154 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319155 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319156 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319157 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319158 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319159 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319160 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319161 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319162 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319163 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319164 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319165 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319166 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319167 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319168 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319169 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319170 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319171 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319172 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319173 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319174 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319175 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319176 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319177 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319178 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319179 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319180 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319181 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 186d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d