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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319232 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319233 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319234 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319235 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319236 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319237 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319238 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319239 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319240 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319241 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319242 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319243 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319244 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319245 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319246 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319247 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319248 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319249 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319250 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319251 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319252 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319253 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319254 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319255 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319256 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319257 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319258 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319259 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319260 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319261 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319262 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319263 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319264 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319265 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319266 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319267 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319268 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319269 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319270 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319271 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319272 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319273 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319274 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319275 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319276 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319277 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319278 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319279 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319280 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319281 100 196d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d