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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 273d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 252d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319182 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319183 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319184 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319185 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319186 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319187 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319188 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319189 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319190 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319191 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319192 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319193 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319194 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319195 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319196 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319197 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319198 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319199 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319200 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319201 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319202 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319203 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319204 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319205 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319206 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319207 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319208 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319209 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319210 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319211 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319212 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319213 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319214 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319215 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319216 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319217 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319218 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319219 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319220 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319221 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319222 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319223 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319224 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319225 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319226 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319227 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319228 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319229 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319230 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319231 100 265d — 321d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 255d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d