Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 273d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302562 100 261d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302563 100 261d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302564 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302565 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302566 100 268d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302567 100 268d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302568 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302572 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302574 100 268d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302575 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302579 100 260d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302580 100 262d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302581 100 262d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302582 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302583 100 262d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302584 100 262d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302585 100 262d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302586 100 260d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302587 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302588 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302589 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302590 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302591 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302594 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302595 100 272d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302596 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302597 100 272d — 411d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302600 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302601 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302602 100 273d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302603 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302604 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302605 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302606 100 261d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302607 100 261d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302608 100 261d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302609 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302610 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302611 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302612 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302618 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302619 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302620 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302621 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302622 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302623 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302624 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302625 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302626 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302627 100 274d — 411d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 255d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d