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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 204d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 183d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor
Filtered to Dispatch (Dispatch / L2) — Show all teams

Attention Queue

Showing 2,762 of 12,104 open WOs · team: Dispatch
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319182 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319183 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319184 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319185 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319186 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319187 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319188 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319189 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319190 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319191 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319192 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319193 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319194 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319195 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319196 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319197 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319198 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319199 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319200 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319201 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319202 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319203 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319204 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319205 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319206 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319207 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319208 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319209 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319210 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319211 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319212 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319213 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319214 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319215 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319216 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319217 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319218 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319219 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319220 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319221 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319222 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319223 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319224 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319225 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319226 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319227 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319228 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319229 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319230 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319231 100 195d — 252d Needs Action Dispatch Entered GCX Medical Upgrade — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 186d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 202d